Packnet offers a variety of solutions to meet your growing telecom needs.

Hosted Solution

With Packnet’s hosted solution there is no longer any need to house an expensive PBX in your office. Our hosted solution effectively means that your PBX sits inside our data centre. Indeed, it is very likely that we will offer you more advanced functionality than you currently have with your existing PBX.

A further advantage of using the hosted solution is the end to expensive software upgrades for your PBX. Because you will be on a hosted platform, all upgrades are made available to you as a matter of course keeping your business ahead of the competition.

You will have access to functionality only available on a high end PBX, such as auto attendant, call recording and conference call facilites.

Cost Savings

By routing your calls over the Internet you are bypassing a large section of the public telephone network (PSTN), only the ‘last mile’ uses the PSTN. It’s only this ‘last mile’ that you pay for. The cost of a call is therefore considerably cheaper – up to 80% on some destinations.

At Packnet we have excellent wholesale agreement’s with major carriers which means we can give you the most competitive rates available on all calls. And it’s not just savings over BT; we even beat CPS providers on our rates.

On Net Calls

If you have more than one office, calls between all of your offices are completely free of charge. Home workers and workers on the move can take advantage of these on net calls which in turn substantially reduce your telecom business overheads. Home workers can use either a ip adapter (add link to adapter) attached to their home phone or install a voip (add link to snom 300) phone. Either way calls between home/office and staff on the road are now free of charge.

Key Benefits

• Reduced Installation costs vs traditional solutions
• Quicker implementation times and shorter contract terms
• Impressive ROI compared with IP PBX options
• Free calls between a customer’s offices
• Teleworker solution acts as a free call link back to base
• Lower costs than ISDN
• Geographic Independence, most national area codes available
• Scalable by quickly ramping up channels
• Reduced IT support costs
• Highest levels of functionality

VOIP Reseller

Building the infrastructure necessary for a hosted VoIP solution is no small undertaking and requires a great deal of technical know-how and time. Fortunately Packnet have this know-how and can share this with you, our prospective resellers.

It’s easy with Packnet. Your business, your brand, your great rates, your great service, great support and online provisioning tools. If your business is relatively small and you are not able to have a direct account with the networks, you can buy Packnet’s hosted telephony services at ‘wholesale’ rates.

You can either have Packnet send you Call Data Records which you then use to provide your customers with their bill by running this through your existing billing software. Alternatively use the Packnet system to generate invoices on your behalf, but white labelled with your name on the bill.

Simple to use control panels allow you to set up manage your customers, including setting up internal call management and hunt groups. Set up rate cards on an individual basis by customer and easily monitor customer activity levels: this is invaluable for making sure that customers aren’t about to over step their credit limits. And of course at the end of the month raise customer invoices fully VAT ready along with CDR reports where requested by your customers.

Add to this a long list of functionality including Voicemail, Call Forwarding, Number Porting, Call Queuing, Voice Mail delivered to Email and of course Conference Bridge Building. Amazingly this represents only a fraction of the full functionality offered as standard on the Packnet hosted platform. Packnet offers set up for resellers in less than 10 days including full training. Set up is free and rental prices for the hosted platform are among the most competitive available today. We partner with Verizon to deliver the PSTN section of the call: Verizon has the strongest and most robust network on the planet, so you and your customers are in very good hands.

For more information on any of this, visit our website at http://www.pack-net.co.uk or email us at info@pack-net.co.uk or call us on 0870 046 4520 option 1