New Salesforce integration from Red Box uses voice data to generate sales performance insights

Red Box today announces Red Box AI Bridge for Salesforce Einstein is now available on Salesforce AppExchange, the company’s enterprise cloud marketpla

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IPsoft’s Amelia is now available in the Microsoft Azure Marketplace

IPsoft, an enterprise artificial intelligence (AI) company, has announced its membership to the Microsoft Partner Network and the availability of Amel

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Over half of the workforce is ready for AI says Genesys

More than half (57%) of UK companies are confident their staff is prepared for an artificial intelligence (AI) enabled workspace according to new rese

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Voice data: the rocket fuel of AI in contact centres

In this insight piece Mike De Cambra, global marketing director at Dubber, explains why AI is so crucial for gaining business edge from user generated

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UK businesses plan to adopt AI

New research has found that 60% of UK companies are already using artificial intelligence (AI), or plan to start using it in the next 12 months. Addit

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