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Avaya Makes First Acquisition Post-Chapter 11

Avaya acquired Spoken Communications, an innovator in Contact Centre as a Service (CCaaS) solutions and customer experience management applications bu

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Theresa May Outlines AI Goals for UK

Theresa May has confirmed that the UK will join the Davos forum's own council on Artificial Intelligence. May spoke at the World Economic Forum today

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AI, VR and Blockchain Set to Transform Businesses say CompTIA

Amid a wave of hype around emerging technologies three specific trends are showing the potential to help businesses transform the way they operate, ac

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Avaya Looks to AI for Next Wave of Contact Centre and UC Innovation

Avaya has turned its new focus to the development and application of artificial intelligence technologies (AI) in contact centers and unified communic

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NetApp Launches AI Driven Customer Support Solution

NetApp today announced that it now delivers an insight-driven digital customer experience that is informed by NetApp’s deep knowledge base, predictive

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