Communication Platforms | Comms Business
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Cloud communications in 2021

Adam Wilson, strategic partner director for EMEA and ANZ, Vonage, explains how to stay ahead of the customer experience curve. To survive and thriv

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Call2Teams and Ribbon collaborate on new Microsoft Teams functionality

Call2Teams, developed and maintained by Qunifi, has added local survivability options to its Microsoft Teams offering. This update aims to make it eas

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Zoom to acquire Five9 for £10.7 billion

Zoom has announced it has entered into a definitive agreement to acquire Five9, an intelligent cloud contact center provider, in an all-stock transact

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Comms Business Live: Disintermediation in the channel

In this episode of Comms Business Live, we talk to Scott Goodwin, senior vice president for EMEA and managing director at NetSapiens, about how the…

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TelcoSwitch launches 3Sixty customer experience platform

TelcoSwitch has announced the launch of a new software-as-a-service (SaaS) communications platform that enables organisations to centralise communicat

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Xelion gears up for Xelion 8 launch

Cloud telephony solution provider Xelion has revealed further details of its Xelion 8 launch this week, set to be rolled out to channel partners this

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NEC launches UNIVERGE BLUE platform in the UK

IT & communications solutions provider NEC has today announced the general availability of its UNIVERGE BLUE cloud platform services in the UK. Fol

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A small business with a big impact

Now is the time to take action and provide your customers with Invosys’ enhanced Microsoft Teams integration, a product which makes the complex simple

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Win in hybrid working with Poly and Microsoft Teams

Laura Marx, vice president global product and alliance marketing at Poly, examines how organisations can empower hybrid employees to perform at their

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Building solutions around exact requirements

Lee Crowe, chief technology officer at AVC One, talks to us about the company’s approach to working with Microsoft, and what it offers its partners.

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Adjusting to the new way of working

Anthony Moorby, number manager sales specialist at Invosys, explains resellers can enhance the features within Microsoft Teams to help their customers

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What is native integration in MS teams and why is it important?

Tatum Bisley, chief product officer at Cirrus Response, talks to Comms Business about what native integration means for organisations and their end-us

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Fundamental change in the way businesses communicate

What are the benefits of integrating Microsoft Teams with Vonage? Adam Wilson, strategic partner director for EMEA and ANZ, Vonage, shares his thought

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A ready-made market

Lee Crowe, chief technology officer at AVC One, discusses the huge opportunity created by the growth of Teams and other video conferencing products.

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Avaya reports revenue of $738 million

Avaya has today reported its financial results for the second quarter of 2021. Total revenue reached $738 million, up 8 per cent from a year ago, with

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Bridging the voice gap

The increase in the use of platforms like Microsoft Teams may have left some people asking, “why do we still need a telephone system?”. MyPhones expla

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Four elements to accelerate your success

Jonathan Clark, senior solutions marketing, EMEA at Poly, outlines how to succeed when switching your meeting space into Microsoft Teams rooms. As

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NFON UK partners with Six Star Global

NFON UK has announced a new partnership with Six Star Global, which provides IT services for over 2,000 hospitality groups and independent hotels and

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VanillaIP and PromptVoice link up

VanillaIP has partnered with PromptVoice to offer contact centres and SMEs an add-on service that enhances caller experience. ProMusic is now availabl

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Accelerating time to value

Darren Pattie, head of EMEA, Zoom Phone, talks to Comms Business about the company’s growth and how it works with its partners. When Zoom appointed

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