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Cloud communications in 2021

Adam Wilson, strategic partner director for EMEA and ANZ, Vonage, explains how to stay ahead of the customer experience curve. To survive and thriv

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Call2Teams and Ribbon collaborate on new Microsoft Teams functionality

Call2Teams, developed and maintained by Qunifi, has added local survivability options to its Microsoft Teams offering. This update aims to make it eas

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Zoom to acquire Five9 for £10.7 billion

Zoom has announced it has entered into a definitive agreement to acquire Five9, an intelligent cloud contact center provider, in an all-stock transact

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Comms Business Live: Disintermediation in the channel

In this episode of Comms Business Live, we talk to Scott Goodwin, senior vice president for EMEA and managing director at NetSapiens, about how the…

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TelcoSwitch launches 3Sixty customer experience platform

TelcoSwitch has announced the launch of a new software-as-a-service (SaaS) communications platform that enables organisations to centralise communicat

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