As the business world starts to operate within the constraints of the ‘new normal’, music on hold has never been more essential. When someone picks up

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Avaya has announced a suite of digital communications solutions to assist with Covid-19 vaccine administration. These solutions are designed for healt

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Cloud telephony provider Xelion has announced enhancements in the latest Xelion 7.4 iteration, including single sign-on for Microsoft 365 users and a

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Avaya has added new capabilities to its video collaboration platform Avaya Spaces. This includes a new 61-participant “concert” view where the primary

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Cloud telephony provider Xelion has reported a record month for new user licenses in the UK for its hosted telephony service during October 2020. The

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Tollring has further developed its API framework to strengthen integration of its portfolio of iCall Suite call analytics and call recording products

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Union Street Technologies has announced the acquisition of Shaftesbury Systems, developers of the ‘ebillz’ billing platform. Established in 1995, S

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Technology intelligence vendor Snow Software has enhanced its global partner programme. The new programme, which will launch in January 2021, focus

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Knight Corporate Finance has shared details on its role as an advisor to the shareholders of Union Street Technologies on its merger with Aurora. U

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Writes Wail Sabbagh, Managing Director at Strategic Imperatives Rapid change is reshaping the telecoms services market. IOT, OTT & cloud services a

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Writes: Dr Dilaksha Attanayake, Billing & Monetisation Product Owner at Strategic Imperatives. Cloud native, SaaS, transformative, subscription, ag

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Birmingham-headquartered communications technology company, Intercity Technology, has launched a ‘Direct Calling for Teams’ solution enabling users to

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8x8, an integrated cloud communications platform, has reported its financial results for the first quarter of fiscal year 2021. The company reports

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