Communication Software | Comms Business
Online Exclusive

Preparing for the ISDN switch-off

Adam Wilson, strategic partner director for EMEA and ANZ at Vonage, explains why channel partners are the key to end-user satisfaction. With BT’s I

Read
Online Exclusive

Frictionless customer experiences

Adam Wilson, strategic partner director for EMEA and ANZ at Vonage, explains how optimising unified communications can deliver frictionless customer e

Read

“The biggest opportunity in years is upon us and it’s two-fold.”

Paul Gibbs, sales director, MyPhones, talks to Comms Business about the company’s Microsoft Teams integration and the opportunities for partners. W

Read
Online Exclusive

PromptVoice equips the channel with revolutionary new service for in-queue on-hold audio

PromptVoice’s newly launched platform, PromptVoice Portal, promises to help resellers and MSPs enhance their voice propositions by providing superior

Read

Extending the value of Microsoft Teams

Brian Schwartz, product marketing, platform, at 8x8, explores how organisations can extend the value of Microsoft Teams through integrations. A cor

Read

Leading the way in hybrid communications

MyPhones really has got it all sewn up when it comes to leading the way in hybrid communications with their seamless Microsoft Teams integration deliv

Read
Online Exclusive

The value of an integrated communications stack in a hybrid working world

Adam Wilson, strategic partner director for EMEA and ANZ, Vonage, discusses how changing working practices highlight the significance of integrated co

Read

A new era of telecoms

Anthony Moorby, number manager sales specialist at Invosys, explains why Direct routing via Microsoft Teams with transform telephony Over the past

Read

Enriching the user experience

What happens when you integrate industry leading collaboration features with the full PBX functionality of MyPhones? MS Teams and telephony system

Read

New Wholesale Hosted Communications with Cisco Webex offering

BT Wholesale has added Cisco Webex to its Wholesale Hosted Communications (WHC) solution. The offering looks to accelerate digital transformation for

Read

ITSPA becomes Comms Council UK

For the last 17 years, the Internet Telephony Service Providers Association – better known as ITSPA – has acted as the voice of what was the “next gen

Read

PromptVoice partners with Sysconfig

PromptVoice and Sysconfig have announced a new partnership that will provide Sysconfig partners with access to the PromptVoice Portal. The service wil

Read

Upcoming webinar: Seizing the cloud communications market

What is the demand for cloud-based communication systems in the UK? A new BT Wholesale and Cavell Group whitepaper explores exactly this. The findi

Read

EVAD to merge with Century Mobile

Communications and business telecoms provider EVAD will merge with mobile telecoms firm Century Mobile. Derby-based EVAD will take over Century Mobile

Read

Avaya Spaces reveals new features

UCC solutions provider Avaya has today announced new capabilities for its Avaya Spaces platform. Avaya Spaces is a workstream collaboration (WSC) plat

Read

The hybrid workplace

Aaron Foster, technical director, TelcoSwitch, discusses whether hyrbid home/office workforces are a sustainable approach for the future. At the st

Read

MyPhones announces new reporting suite

MyPhones has announced the launch of Insights, a new reporting suite for the MyPhones Altos hosted telephony platform. The company said this has been

Read

Upcoming webinar: creating sticky customers

As the business world starts to operate within the constraints of the ‘new normal’, music on hold has never been more essential. When someone picks up

Read

Avaya announces solutions to assist with Covid-19 vaccine rollout

Avaya has announced a suite of digital communications solutions to assist with Covid-19 vaccine administration. These solutions are designed for healt

Read

Bridging the gap between Webex and Teams

Tom Hadfield, CEO at Mio, explains why Cisco resellers are embracing interop with Microsoft Teams to win new business. Sounds impossible, right? If

Read