News Stories | Comms Business | Page 28

The Kenton Group and Pbxwall Partner

At a time when telecoms fraud continues to rise across the UK, network access specialist, The Kenton Group, and Pbxwall Limited have partnered to figh

Read

NextiraOne Service Renishaw

NextiraOne and international engineering firm Renishaw have signed a new five-year Managed Services contract that covers the company’s European and gl

Read

Lone Workers Protected With Call Recording

Liquid Voice has completed a successful IVR project for SitexOrbis. The project as part of the SitexOrbis code5 lone worker protection service integra

Read

£14 million MBO

Cavendish Corporate Finance has announced it has advised call recording specialists Red Box Recorders’ senior management and shareholders on the £14 m

Read

Ebillz sign up the Connexions Group

ebillz has won the contract to provide Carlisle based communication specialists Connexions Group with their billing and customer care platform. Th

Read

Union Street moves for success

Union Street Technologies has moved its headquarters to ‘

The Courtyard’ a 6000 square foot site in central Richmond, Surrey. Following an extensive…

Read

Oasis promotes excellent customer service

High-street fashion brand, Oasis is the latest retailer to install Quail Digital’s lightweight headset communication system in its flagship store on A

Read

BYOD Billing Opportunities

Comms Business Magazine Editor Ian Hunter talks Sally Ainsley, Head of Account Management at Chatham based billing firm AKJ, about opportunities for r

Read

Billing providers get ahead

As Ofcom prepares to review the rules governing the accuracy of the industry’s billing systems, the billing providers themselves are already setting a

Read

Union Street introduces aBILLity training

Union Street Technologies has launched a new training programme for 2013. A series of one and two day courses will be hosted throughout the year at Un

Read

New Call Recording Application

TeleWare has announced the immediate availability of a new call recording application providing access to the TeleWare Mobile and TeleWare Mobile Comp

Read

AKJ Launch Integrated Fault Tracker

AKJ are constantly looking to update the Affinity billing solutions offering in order to improve the user experience. The latest addition is an…

Read

Tollring irecord is First Call Recording Product to Become Aastra A2P2 Qualified

Tollring is delighted to announce the official qualification of Tollring irecord call recording products on Aastra 400 communication systems. Tollr

Read

Storacall integrate Rostrvm

Storacall call recording systems are now fully integrated with Rostrvm Solutions’ dialers and call centre software. Storacall Voice Systems has jus

Read

Abercrombie and Kent selects Red Box

Abercrombie & Kent has teamed up with Red Box Recorders to implement an advanced call recording solution at the company’s central contact centre in Ch

Read

aBILLity improves at Union Street

Union Street Technologies now fully supports the UK’s first standardised format for Call Data Records (CDRs). Existing users of the aBILLity billing…

Read

Really Simple Systems bundles mobile CRM and integration to Kashflow

Really Simple Systems have announced the extension of its Free Edition. The Cloud CRM vendor will be offering their mobile CRM and the ability to int

Read

Survey highlights problems with software-based Mobile Call recording solutions

TeleWare announced more findings from a survey that gauges the reaction of financial services organisations to FSA regulations around mobile call reco

Read

Call recording innovations at Nimans

Nimans has smashed the call recording price barrier by launching a cut-price own-brand solution that starts from just £599 RRP. The margin-rich Rad

Read

AKJ Proud to Support Pilgrims Hospice

AKJ have raised a marvellous £1,688 for local Kent charity Pilgrims Hospice. Pilgrims Hospice offer three locations in Kent (Ashford, Canterbury a

Read