Communication Software | Comms Business | Page 31

Billing providers get ahead

As Ofcom prepares to review the rules governing the accuracy of the industry’s billing systems, the billing providers themselves are already setting a

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Union Street introduces aBILLity training

Union Street Technologies has launched a new training programme for 2013. A series of one and two day courses will be hosted throughout the year at Un

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New Call Recording Application

TeleWare has announced the immediate availability of a new call recording application providing access to the TeleWare Mobile and TeleWare Mobile Comp

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AKJ Launch Integrated Fault Tracker

AKJ are constantly looking to update the Affinity billing solutions offering in order to improve the user experience. The latest addition is an…

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Tollring irecord is First Call Recording Product to Become Aastra A2P2 Qualified

Tollring is delighted to announce the official qualification of Tollring irecord call recording products on Aastra 400 communication systems. Tollr

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Storacall integrate Rostrvm

Storacall call recording systems are now fully integrated with Rostrvm Solutions’ dialers and call centre software. Storacall Voice Systems has jus

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Abercrombie and Kent selects Red Box

Abercrombie & Kent has teamed up with Red Box Recorders to implement an advanced call recording solution at the company’s central contact centre in Ch

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aBILLity improves at Union Street

Union Street Technologies now fully supports the UK’s first standardised format for Call Data Records (CDRs). Existing users of the aBILLity billing…

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Really Simple Systems bundles mobile CRM and integration to Kashflow

Really Simple Systems have announced the extension of its Free Edition. The Cloud CRM vendor will be offering their mobile CRM and the ability to int

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Survey highlights problems with software-based Mobile Call recording solutions

TeleWare announced more findings from a survey that gauges the reaction of financial services organisations to FSA regulations around mobile call reco

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Call recording innovations at Nimans

Nimans has smashed the call recording price barrier by launching a cut-price own-brand solution that starts from just £599 RRP. The margin-rich Rad

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AKJ Proud to Support Pilgrims Hospice

AKJ have raised a marvellous £1,688 for local Kent charity Pilgrims Hospice. Pilgrims Hospice offer three locations in Kent (Ashford, Canterbury a

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