Communication Software | Comms Business | Page 4

PromptVoice offers more free messages for Telecoms Channel

Covid19 lockdown and isolation restrictions are being eased, and businesses are beginning to re-open. To supplement the c.100 free professionally rec

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Tollring launches iCall Suite subscription model

Tollring has launched a new subscription licensing model for its iCall Suite analytics and call recording service to make business critical customer i

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RTR: Time to get ‘on the front foot’ – ReTell

The Road to Recovery (RTR) series kicks off today with insight from some of the industry's top minds. In this interview, Neville Bird, CEO of ReTell s

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Union Street launches innovative aBILLity app

Union Street Technologies has launched a new mobile app for its aBILLity billing platform. Developed for IOS and Android, the aBILLity app is availabl

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CallCabinet launches call recording for MS Teams

CallCabinet has announced the general availability of their Atmos platform for Microsoft Teams. Atmos integrates directly into the Teams environment a

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Highlight welcomes Bimal Modah to direct sales

Highlight has appointed Bimal Modha as its new Director of Sales. Bimal will be looking to double the company’s revenues by end of 2021 by developing

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On hold music helps companies get back to business

Research shows that 90% of callers will hang up within 40 seconds if confronted with silence and over a third of those who do, will never call back. S

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Enghouse signs automation specialist converse360

Enghouse Interactive has signed customer experience specialist, converse360 as a member of its EMEA partner programme. converse360 creates and develop

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Jola adds new Call Packages to Direct Routing

Resellers, providing Direct Routing to businesses making international calls, can now buy a 600-minute international call bundle, covering 200 countri

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Elite offers free professional voice prompts

As COVID-19 continues to impact all sectors of the community and the outlook on the pandemic is changing daily, time is of the essence for many busine

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Union Street wins UK Customer Satisfaction Award

Union Street Technologies, has won the Customer Focus category of the UK Customer Satisfaction Awards. The category was judged on a variety of factors

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Tollring offers free iCall Analytics licences

Tollring is supporting partners by offering new iCall Suite Analytics licences free of charge for new and existing customers until 1 June 2020. Tol

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AudPro offers 50% reduction to minimum message orders for companies affected by Covid-19

Wholesale audio marketing provider AudPro has cut the cost of its minimum order by half in a bid to help companies suffering as a result of coronaviru

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VPN – The Magic Ingredient?

Snom explains how employees who currently cannot, or would rather not, go to their offices can use their employer’s IP phone network to work safely an

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3CX steps up to help education institutions

3CX has announced the addition of a free school offering of its product to coincide with the Covid-19 business offer that was released last week. As e

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Union Street Awarded ServiceMark

The Institute of Customer Service has awarded Union Street Technologies with its highly prized ServiceMark Accreditation. This is an impressive accomp

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Tollring and Metier fast-track development to combat Covid-19

In response to the public health emergency and requests for help from GP surgeries, Metier and Tollring have fast-tracked an update to their intellige

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3CX offer UK businesses free software for 3 years

3CX has today announced that they will be offering their software to organisations in the United Kingdom free of charge for 3 years. The UCaaS prov

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Simwood launch hosted PBX backed by wholesale capabilities

Simwood recently announced a new market solution enabling its wholesale customers to deploy branded hosted PBX, backed by wholesale economics and…

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CallConnect GP achieves EMIS Partners Certificate of Assurance

Metier Integration Services and Tollring have undergone re-accreditation of their CallConnect GP application (formerly known as Patient Connect) and a

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