Customer Experience | Comms Business

Quadient unlock customer experience revenues for resellers

Quadient, expert in Customer Communications Management (CCM), has announced a reseller partnership with digital and customer experience transformation


Leeds City Council selects Sabio for real-time customer satisfaction survey solution

Leeds City Council has selected Sabio to provide an innovative real-time customer satisfaction surveying solution to support the council’s Voice of th


UK companies face boycotts for poor service

Research reveals over half (56%) of Brits would stop shopping with a brand if they experienced slow customer service. That is according to 8x8, which