Digital Transformation | Comms Business

Customer experiences in the UK lag behind the crowd

The UK lags behind international markets including Germany, Singapore and UAE in making it easy for customers to interact with large organisations. Ne

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Businesses fail to implement strategic change

Coeus Consulting has released new research revealing that although the fate of many organisations depends on their ability to implement strategic chan

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Data regulations drive public sector tranformations

UK public sector organisations welcome new data protection legislation as an opportunity to transform their content management, according to new resea

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Retailers failing shoppers with online customer experience

The UK’s top e-retailers are seriously jeopardising sales by not prioritising on-site customer experience, according to an industry index report. T

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Skills, migration & integration challenges inhibiting pace of change

New research, by the Cloud Industry Forum (CIF) and BT, has revealed that while large enterprise organisations are investing in new technologies in pu

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UiPath appoints Marie Myers as CFO

UiPath, the Robotic Process Automation (RPA) provider, today announced the appointment of Marie Myers as its chief financial officer (CFO). As CFO, My

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Wipro Digital named ‘digital leader’ by Forrester

Wipro Digital has announced that it has been named a "Leader" by global research and advisory firm Forrester Research Inc. in its report, ‘The Forrest

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Making Big Data Work for the SME

Competitive advantage comes from wisdom which in turn comes from knowledge. If you keep going knowledge is derived from information which starts with

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Brands failing to listen effectively to Voice of the Customer

While over three quarters (78%) of brands now measure customer satisfaction, most admit to failing to get real business insight from listening to the

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LexisNexis answers business critical questions with DaaS offering

LexisNexis has launched Nexis Data as a Service (DaaS) to help companies power predictive analytics, machine learning and data initiatives to answer b

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Avaya IDC Research highlights digital transformation opportunities

A new report, sponsored by Avaya, from analyst firm IDC seeks to highlight how enterprises can leverage the benefits of Digital Transformations by the

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Few manufacturers are to invest in digital transformation projects over the next 12-18 months

New research by InfinityQS, an authority on data-driven enterprise quality, has revealed that only nine per cent of manufacturers are planning to inve

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Top Story

Health Secretary Launches Tech Vision for the NHS

The UK Health and Social Care Secretary Matt Hancock has announced his technical vision to help build the most advanced health and care system in the

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Service Providers Are Missing a Critical Digital Transformation Opportunity

BriteBill, the provider of billing and communications software for utilities, communications and media providers, has released the results from a stud

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ANS takes South Bank University’s ‘most-modern’ challenge

London South Bank University has partnered with cloud and managed service provider, ANS Group, as it drives forward on its mission to become the most

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Digital Transformation Starts with the Network

Savvius has been on a growth curve over the last two years that most people would dream of. In this interview. Larry Zulch, President and CEO of Savvi

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AppDynamics extends partner network

AppDynamics has announced the newest tier of its channel partner network, Pioneers. This follows last year’s launch of the Titan Partner Programme, wi

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Exclusive Group Acquires Irish Footprint

Exclusive Group extended its global footprint into the Republic of Ireland with the acquisition of enterprise cyber VAD, The NextGen Group. The acquis

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Exclusive takes investment to tackle next growth phase

Exclusive Group has renewed its declaration of independence by completing a major investment transaction with funds advised by private investment firm

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C-Suite Holding Back DX?

In January this year Interoute published a survey that showed half the UK’s IT leaders believe lack of consensus from the C-suite was holding back dig

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