News Stories | Comms Business

Callroute expands services to Cisco Webex and Genesys Cloud CX

Callroute has announced that it is expanding its service integrations to collaboration tool Cisco Webex and CCaaS platform Genesys Cloud CX. In a s

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Wildix positioned as Niche Vendor in Gartner Magic Quadrant for UCaaS

Unified Communications as a Service (UCaaS) provider Wildix has been positioned in the Niche Players Quadrant of the Gartner Magic Quadrant. Steve

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RingCentral announces new Microsoft Teams enhancements

RingCentral is giving customers the option to choose between a direct routing solution or the RingCentral dialer integration for Microsoft Teams. The

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TelcoSwitch integrates into e-commerce platform EKM

TelcoSwitch has announced that its omnichannel customer experience platform for contact centres, 3Sixty, now offers integration with EKM, a UK e-comme

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Who will make the next sale? You, or your competition?

Russell Parker, managing director, AVC One, discusses why Webex UCaaS & CCaaS with AVC One is the perfect partnership. Every customer relationship

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Solutions that put the partner in control of the relationship

Russell Parker, managing director of AVC One, explains why the pandemic changed requirements, but not the platforms. “As a result of the pandemic,

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NEC expands global partnership with Intermedia Cloud Communications

NEC has announced it has extended its exclusive global partnership with Intermedia Cloud Communications, a provider of unified communications as a ser

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Vaioni unveils Clear Voice

Vaioni has launched a new UCaaS solution that is designed to help businesses of any size switch to cloud-based unified communications. Clear Voice is

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Infinitel named Fuse 2 Platinum Partner of the Year

Business communications services provider Infinitel has been awarded Platinum Partner of the Year by UC specialist Fuse 2 Communications. Infinitel

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Abzorb appoints Bradley Holmes as service delivery manager

Abzorb has appointed Bradley Holmes as service delivery manager. In his new role, Holmes (pictured above) will be responsible for onboarding new chann

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RingCentral Rise: a new UC offering for service providers

RingCentral has unveiled RingCentral Rise, a new platform designed exclusively for service providers. The new offering allows service providers to off

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Comms Business Live: Supporting hybrid working

A new episode of Comms Business Live is now available! In this episode, Andrew Bale, general manager of cloud services at Tango Networks, speaks to…

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IntraLAN and Xarios Technologies team up

IntraLAN has partnered with software vendor Xarios Technologies to deliver Xarios’ Dimensions Voice solution to its customers. Xarios provides busi

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NetSapiens expands EMEA team

UC vendor NetSapiens has announced it has hired two international telecom industry veterans into key roles. Nigel Broomhall (pictured above, left) joi

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M247 appoints Darryl Edwards as new CEO  

M247 has announced that Darryl Edwards (pictured) has been appointed as the company’s new CEO. He succeeds Jenny Davies and has already assumed respon

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TelcoSwitch acquires SureVoIP

TelcoSwitch has announced the acquisition of Scottish-based IP telephony provider and network operator SureVoIP. TelcoSwitch said the deal adds to its

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Oak Innovation unveils ClarifyGo SaaS option

Communication solutions provider Oak Innovation has released a hosted version of its Clarify compliance recording for Microsoft Teams. In a stateme

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Xelion gears up for Xelion 8 launch

Cloud telephony solution provider Xelion has revealed further details of its Xelion 8 launch this week, set to be rolled out to channel partners this

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ICGroupUK awarded Gamma Technical Alliance Partner status

Gamma has awarded Preston-based technology provider The IC Group Technical Alliance Partner status. The Technical Alliance tier of Gamma’s partner pro

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Seizing growth

Barry Kaye, chief operating officer, TelcoSwitch, talks to Comms Business about the company’s plans for the future. When we caught up with Barry Ka

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