Call & Contact Centre themed month

Commercial Options

The contact centre has taken on a new level of significance in 2020. People are spending more time ordering items online and the contact centre has had to adapt to continue to operate during a global pandemic.

Call & Contact Centres are a fundamental target for many ICT resellers to grow their business, so this is not only a chance as a supplier to benchmark your thinking against industry peers, it is also a chance to position your business.

We will be theming our digital content around this throughout the whole of November as follows:

  • Deliver a series of FOUR specialist ‘Call & Contact Centre’ weekly e-newsletters, to include your content and branded logo amongst others (throughout November, each to 16,000 subscribers)
  • Commercial opportunities to host a Podcast OR Vodcast to address key issues in the Call Centre market (broadcast to LinkedIn & Twitter followers, YouTube & Comms Business Website)
  • Commercial opportunities to target our database of resellers with your own branded E-cast, the perfect tool for generating NEW leads to grow your database of prospects (6,600 Resellers, MSPs, VARs and Systems Integrators)

Our editorial coverage will take the form of a market report using answers you provide:

Synopsis: The contact centre has taken on a new level of significance in 2020. People are spending more time ordering items online and the contact centre has had to adapt to continue to operate during a global pandemic.

We will ask:

  • How has the Contact Centre changed over the course of this year?
  • Can businesses still compete over Customer Experience in 2020?
  • Where will AI have the biggest impact in the contact centre over the next year?
  • What will the future role of a contact centre agent look like?
  • Are partners developing their own IP in this area, especially around AI? Should they?

 

Choosing a commercial option will ensure that your content and branding is included within all FOUR e-newsletters, however additional content is available: 

This will engage your brand with Channel Partners and help build your pipeline as you take your own business forwards.

Option 1 = £2,000+VAT

  • Minimum of 4 x Newsletter content inclusions + Branded Logo (16,000 recipients)

Option 2 = £3,000+VAT

  • Minimum of 4 x Newsletter content inclusions + Branded Logo (16,000 recipients)
  • Reseller E-cast (6,600 recipients)

Option 3 = £4,500+VAT

  • Minimum of 4 x Newsletter content inclusions + Branded Logo (16,000 recipients)
  • Reseller E-cast (6,600 recipients)
  • ONE 20-minute podcast
  • Half Page advertisement – Comms Business Magazine, Nov or Dec 2020 edition

Option 4 = £6,000+VAT

  • Minimum of 4 x Newsletter content inclusions + Branded Logo (16,000 recipients)
  • Reseller E-cast (6,600 recipients)
  • Leaderboard (1 week)
  • ONE 30-minute Vodcast + On-screen Branding
  • Full Page advertisement – Comms Business Magazine, Nov or Dec 2020 edition


Hurry! You only have until 7th October to secure your package.

 

Benefits and ROI

E-newsletters (content and brand exposure) – Click stats provided for content link and branded logo.

Sponsored Top Story (online advertorial) – article written by you with back links and featured on homepage for ONE week and archived for TWELVE months.

Leaderboard (traffic driver) – Horizontal homepage advert. Clicks stats provided.

Reseller E-cast (lead generation) – 6,600+ individuals registered as Resellers, MSPs, VARs and Systems Integrators. We share full contact details so you can follow up and grow your database.

Podcast OR Vodcast (Social media) – Audio or Video Discussion Group – uploaded to CB website (30,000 impressions & 13,000 unique visitors) / CB Twitter (9,000) / CB LinkedIn (4,400) / Editor’s Twitter (4,300). Podcasts also uploaded on to ApplePodcast & SoundCloud.


To find out more about advertising opportunities please contact:

Moh Lalani
Tel: 01322 466 016 or 07766 081822
Email moh.lalani@markallengroup.com

Mat Swift
Tel: 01322 466 019 or 07919 177099
Email: mat.swift@markallengroup.com