Comms Business Channel Insider Podcast

Unscripted conversations

Real opinions from those working in the UK IT channel – unfiltered and unscripted. Tune in to stay up to date with the latest news and views across the industry.

If you would like to find out how to get involved in the Comms Business Channel Insider Podcast please email Mat Swift at mat.swift@markallengroup.com or Moh Lalani at moh.lalani@markallengroup.com.

You can listen to every episode of our podcast series below.

 

Time for the channel to talk about mental health

In this episode of the Comms Business Channel Insider Podcast, Paul Gibbs from MyPhones leads a conversation with Peter Orr of Mental Health Associates and Gary May of Salesology about mental health. As you’ll hear, all three have deeply personal reasons for spotlighting the importance of looking after our mental health. Everyone in the UK channel has a vital role to play in this, and Paul, Peter and Gary discuss what can be done. If you’re affected by what you hear on this podcast, you can call the Mental Health Associates helpline on 0330 124 4338 or Mind on 0300 123 3393.

 

Incovo on Avaya’s ACO

In this episode of the Comms Business – Channel Insider – Podcast David Dungay spoke to Chris Thomas, CEO of Incovo about the impending UK launch of Avaya Cloud Office (ACO) in the UK. In this episode Thomas talks about the agent model and how he perceives it to be advantageous for both the partner and vendor.

 

Reynolds talks Teams

In this episode of the Channel Insider Podcast David Dungay is joined by Dave Reynolds, UK MD of Xelion to talk about the how the pandemic has accelerated certain trends accross the market. Reynolds highlights the decline of voice in the contact centre and how the Channel must adapt to the new type of contact centre environment we are likely to see in the UK, as we are already in other geographies. Reynolds also reveals why he thinks every partner should have a Microsoft Teams strategy, whether customers are buying it or not. You can listen to that podcast below.

 

Worboys reflects on social distancing announcement

In this latest podcast David Dungay, Publisher of Comms Business Magazine is joined by Matthew Worboys, Director – Business Development Channel – Gamma to talk about the latest announcements from the government about extending social distancing rules and also how Gamma is helping partners as the market starts to get quieter.

 

Lockdown Update

In the latest Channel Insider Podcast David Dungay was joined by John Haw, MD of Fidelity Energy, Paul Gibbs, Sales Director at MyPhones and Andrew Dickinson, CEO of Jola to talk about their views on the lockdown measures we have seen implemented in the UK.

The guests cover a lot of ground within the episode ranging from what they are seeing at a partner level and some of the challenges they are facing after what has been an exceptionally busy few months for some.

Andrew Dickinson spoke about some of the risk exposure he is seeing in the Channel, particularly around Ethernet contracts which partners are still liable for in the event of a customer going into administration. Dickinson highlights a few that have taken steps to try and protect channel customers but feels the biggest difference to the market can be made at carrier level.

John Haw talks about the success he is seeing in the energy markets after global prices have hit an 18 year low. As companies shut down, or go remote, many are taking the chance to do a bit of business housekeeping. Sorting out energy contract renewals is clearly something that businesses are taking the time to do which has contributed to a recent surge at Fidelity Energy. Within the episode Haw references the below graph to illustrate the impact of low prices on the Partner Channel.

 

 

Lockdown with MyPhones

As we enter the second week of lockdown in the UK we are starting to some things settle as customers get to grips with Remote Working and what it means to have everyone off-site.

In this interview Paul Gibbs, Sales Director of MyPhones, spoke with David Dungay about his experiences over the last few weeks and what that has meant for his partners. Gibbs speaks further about how the MyPhones product is developing and how the industry needs to step up to support each other during this trying time for all. You can listen to that podcast below.

 

EPISODE 7: Three launches 5G broadband and Vaioni discusses Panoramic investment

This week David Dungay, Editor of Comms Business, was joined by Channel experts to discuss the latest investment Vaioni secured recently to build out their SDN network and Three’s 5G plans after they announced they are targeting the consumer broadband space with their services.

Guests included:
Adam Zoldan, Director of Knight Corporate Finance (sponsor)
Andrew Dickinson, MD of Jola
Ateeb Mehmood, Finance Director at Vaioni
Mark Curtis-Wood,Group Sales and Marketing Director at Vaioni
Paul Gibbs, Head of UCaaS and mid-market at Gamma

EPISODE 6: The latest on telecoms fraud, Teams overtakes Slack

In this week’s Channel Insider podcast Editor of Comms Business, David Dungay, spoke to his experts about the current telecoms fraud landscape in the UK and what kind of activity they are witnessing on the network. Teams has also overtaken Slack recently for the number of active users and is officially the fastest growing Microsoft product of all time. But what does this mean for the Channel and has Microsoft finally managed to solve its biggest Achilles heel… voice?

Guests included:
Adam Zoldan, Director of Knight Corporate Finance (sponsor)
Lucy Green, MD of Larato
Paul Taylor, Sales Director of Voiceflex
Adrian Sunderland, CTO of Jola

EPISODE 5: Kcom finally sold, future of fibre, Woodward’s impact at Aura

In the latest episode of the Channel Insider Podcast David Dungay was joined by industry experts to talk about the investment coming into the UK fibre market, particularly after Kcom was recently sold to private equity for £627m. They also discuss the recent move by Aura Technology to bring Sir Clive Woodward onto the board to drive the business forwards and the synergies between success in sport and business.

Guests included:
Adam Zoldan, Director of Knight Corporate Finance (sponsor)
Tim Walker, Managing Director of Aura Technology
Paul Gibbs, Head of UCaaS and mid-market at Gamma

 

EPISODE 4: 5G pricing shock, G3 & Connect merger and NFON’s M&A strategy

In this episode of the Comms Business Channel Insider Podcast David Dungay is joined by industry experts to discuss the latest significant Channel merger between G3 and Connect, what Vodafone’s 5G pricing means for the market, and how NFON is attacking the hosted space with their M&A fund and what that means for partners.

Panellists included:
Adam Zoldan, Director at Knight Corporate Finance (sponsor)
Adam Simon, CEO of CONTEXTWorld
Adam Sankey, Head of Mobile at Opus Tech
Adrian Sunderland, CTO at Jola
Dominic Black, Senior Analyst at Cavell Group

 

EPISODE 3: What Brexit? M&A mishaps and a different perspective on pricing

This week David was joined by Adam Zoldan, Director of Knight Corporate Finance, Dan Cunliffe, MD of Pangea, and Paul Gibbs, Head of UCaaS and Mid-Market at Gamma.

In this episode the panel discussed the move by NTT to choose London as the location for their new HQ , when M&A can go wrong ( see – IDE Group shares suspended ) and also how the Channel is responding to price pressures in the market and what they could learn from the consumer space.

PANEL: David Dungay – Editor of Comms Business Magazine, Adam Zoldan – Director of Knight Corporate Finance, Dan Cunliffe – MD of Pangea and Paul Gibbs – Head of UCaaS and Mid-Market at Gamma.

 

EPISODE 2: Skill acquisitions and FTTP investment

This week, David was joined by two recent Comms Business Award winners, Cherie Howlett, Marketing Director at Jola and Mark Curtis-Wood, Sales and Marketing Director at Vaioni. Adam Zoldan, Director of Knight Corporate Finance and sponsor of the podcast, also offered his market expertise on the show.

After a flurry of acquisitions at the smaller end of the market the Channel seems to be targeting highly skilled, but small, organisations in order to augment their proposition and grab more of their customers products and services.

Two such acquisitions have happened in the last week when Elite bought MWL for an undisclosed sum and SysGroup purchased Hub Network Services (HNS) for £1.45m.

The investment in fibre start-up businesses is also accelerating at an incredible rate. We have not only seen nearly ten new start-ups hit the market in the last 12 months but they have also attracted tens of millions in investment, partly driven by the National Digital Infrastructure Fund (NDIF) and partly from the private sector. NDIF have pledged £400m to the industry to drive fibre deployments but are confident that the private sector will follow and that could rise to over £1bn.

The latest investment has come from Call Flow Solutions who has managed to secure €30m from European investors for their fibre build out in the south east of England.

 

EPISODE 1: Comms Business launches podcast service with Knight Corporate Finance!

Episode 1 of the Comms Business Podcast was attended by several Channel experts to dissect the latest stories featured on the Comms Business website. This week participants were commenting on the rumours circulating Chess and CEO David Pollock – Is Pollock in for a huge payday?, The latest on the 5G connection forecast and what that means for the Channel – Three UK fires 5G warning shot with impressive rollout plans and the news surrounding Aurora and several other Daisy business units separating from the main group – Aurora launches as new independent business.

Panellists included:
Adam Zoldan, Director of Knight Corporate Finance (sponsor)
Andrew Dickinson, MD of Jola
Dan Cunliffe, MD of Pangea
Paul Gibbs, Head of UCaaS at Gamma
Paul Harrison, Director of EvolveIP (formally thevoicefactory)

 

If you would like to find out how to get involved in the Channel Insider Podcast please email email Mat Swift mat.swift@MarkAllenGroup.com or Moh Lalani moh.lalani@markallengroup.com