Features | Comms Business | Page 3

Which SD-WAN model?

No company can ignore the speed with which SD-WAN is gaining traction or the scale of innovation globally. With the market on the cusp of widespread a

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Ribbon Perspectives

Comms Business recently attended Ribbon’s annual Perpesctives event to get the latest on UC adoption trends and also how the platform is developing it

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Teams finds its voice

Unprecedented competition, a difficult trading environment, and a global shortage of skilled workers mean that effective collaboration has become vita

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Differentiation is Key to Hosted Telephony Success

Slowly but surely hosted and cloud-based telephony solutions have relentlessly chipped away at the vast installed base of on-premise PBX – and with a

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Experience Avaya – Singapore

Experience Avaya Jim Chirico, CEO of Avaya, has had a pretty eventful eighteen months sailing the ship. Not only did he lead the company out of Chapt

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The Chatbot Challenge

Given that Gartner is expecting businesses to be capturing 85% of customer contact using artificial intelligence (AI) by 2020, it is reasonable to thi

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Channel in Education

In this series of features we will be looking at industry verticals the Channel is currently serving with a view to determining opportunities, challen

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London Tech Week – Dave Smith, Channel Director at Enghouse Interactive

During the 2019 London Tech Week Comms Business caught up with Enghouse Channel Director Dave Smith about their ongoing relationship with Node4 and ho

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MSP Cloud Transition

Whether it is cloud migration, integration or management, MSP’s are embracing cloud technologies like never before. The market for cloud services is o

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The NHS Gets a Government Technical Lift

With the launch of NHSX and the UK Government set to increase spending on the NHS, the largest part of the Healthcare sector, additional funds may wel

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Time to Stop Sweating Assets

With big budgets, IT departments make an obvious cost saving target. At the same time companies cannot miss the opportunities coming from new technolo

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From Telco to MSP

You may have noticed that medium and large Telcos are buying Managed Service Providers at a rapid rate. Historically described as Managed IT Companies

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Why Voice is still the ‘Killer App’

By Kevin Isacks, Vice President of Software as a Service Solutions, Ribbon Communications The Voice-over-IP (VoIP) industry has been on an upward c

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SIP Trunk Market Experiences Continued Growth

SIP trunks should be ‘flying off the shelves’ with the shutdown of ISDN support a mere handful of years away and with the forecast increase in hosted/

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Who Dares Wins – Golf Society

The Comms Business Golf Society 2019 got underway last month. First on the tour stop was the prestigious Oxfordshire course which always ranks highly

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Never Marry for Money! Know your Channel Partnership

A good partnership is like a healthy open marriage. I know that sounds like an oxymoron but for such a marriage to survive the rules need to be agreed

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Disruption in retail

The retail market is going through a tough time right now, with one of the worst Christmases on record for the high street we are seeing empty shops b

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The best of MWC?

Mobile world Congress provided plenty of new devices for the tech journalist community to fawn over this year. For the first time in a while we were t

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Cyber Security in the SMB

We constantly hear of huge cyber security breaches in the main stream media, the latest being British Airways (at the time of writing), but what mostl

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Brief Encounters

Ian Hunter reports on three vendor catch-ups he made recently where the conversations were all about Thingbots, Video and 802.11ax. Quite a mixture… b

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