A workplace revolution
Posted on 12/10/2020
The Covid-19 crisis has transformed how we work, with swathes of people working from home rather than making the daily commute. Comms Business assesse
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Most Popular Features
Evolving customer propositions 
Remote working is here to stay; and not just for office work... 
Building a powerful remote contact centre 
Click, deliver, repeat: Covid-19 and the subscription econom... 
Software Defined Networking (SDN) Explained 
Three ways to redefine customer commitment post-pandemic 
Why omnichannel is the ultimate differentiator 
“Being agile is critical in turbulent times.” 
Why contact centres must embrace the digital revolution 
“Businesses have accelerated their digital transformation at... 
The mergence of unified comms and contact centres 
Making the most of AI in the future customer experience cent... 
ISDN vs. SIP – No Contest? 
Rewarding excellence: The benefits of delivering great custo... 
The future of sales 
Information is King – Knowledge is Power 
“The main home worker frustrations are poor communication qu... 
“Managers need to be able to give hints without barging in.”... 
Trends in Mobile Distribution 
Managed Service Providers: a model opportunity?
Smart billing
Posted on 05/10/2020
Comms Business caught up with billing providers from across the industry to find out what is important for resellers and service providers in 2020 and
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Disrupting with simplicity
Posted on 05/10/2020
Comms Business caught up with Graeme Geddes, head of Zoom Phone & Rooms, to find out more about the company’s evolving call routing and management opt
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The role of MSPs during challenging times
Posted on 05/10/2020
George Anderson, director of product marketing at Webroot, an OpenText company discusses why MSPs are uniquely positioned to act as trusted advisors f
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5G – managing costs and driving success
Posted on 16/09/2020
Matt Percival, EMEA senior director service provider at Gigamon, discusses why network visibility is key to making the most of 5G.
While some belie
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Taking a partner-centric approach
Posted on 07/09/2020
Delivering gigabit connectivity is crucial to the country’s economic success, yet widespread coverage is going to take a lot of collaboration. Daren B
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Time to profit from full fibre opportunities
Posted on 07/09/2020
Steve Mackervoy, Channel Sales Manager at Nextgenaccess, explains how FTTC ‘Superfast’ broadband frustrations present ripe opportunities for the chann
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Powering mobile connectivity
Posted on 07/09/2020
Pangea has solved connectivity issues across many industries this year. Comms Business caught up with Dan Cunliffe, the company’s Managing Director, a
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New opportunities
Posted on 07/09/2020
Robin Ody, Senior Analyst at Canalys, recently spoke to Comms Business about how the channel can thrive in these challenging times.
CBM: How have c
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The country needs full fibre
Posted on 07/09/2020
Even before the coronavirus crisis, CityFibre was committed to working with the UK government to realise bold ambitions of widespread full fibre covera
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FTTP: The ONLY answer to Digital Britain?
Posted on 07/09/2020
BT Wholesale offers partners a vast range of fast and reliable connectivity options. Here Paul Beacham, Senior Manager, Data Networking Portfolios at
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Leaving no one behind
Posted on 07/09/2020
In the race to full fibre, some organisations find themselves with fewer connectivity options than others. Comms Business caught up with Glide UK to find
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The road to full fibre
Posted on 07/09/2020
The UK is at an inflection point with its fibre roll out strategy, and the Comms Business 'Road to Full Fibre' supplement looks at what is at stake. I
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Shifting from hype to reality
Posted on 07/09/2020
The first 5G services went live at the end of 2019 and, despite the uncertainty presented by the first half of this year, businesses have continued to
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Rerouting Digital Britain
Posted on 07/09/2020
The transition to a new generation of broadband presents partners with the opportunity to develop new services and offerings. Here we examine the key
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Embracing WFH
Posted on 04/09/2020
Simon Horton, VP of Sales, Europe at Sangoma spoke to Comms Business about the mindset shift companies need for a new working from home culture.
CB
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Agility and Speed
Posted on 04/09/2020
In this interview Keith Jackson, EMEA Channel Sales Director at 8x8, explains why agility and speed are essential in deploying UC solutions.
CBM: H
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Purchasing behaviour
Posted on 04/09/2020
The market’s purchasing behaviour has been visibly transitioning for some time as customers look for simple methods to deploy software and solutions a
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Collaboration at its best
Posted on 03/09/2020
As 2020 rolls on in what seems like a whirlwind of activity there are a few markets which are currently underpinning the entire economy. Collaboration
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DWS on Teams
Posted on 01/09/2020
In this interview Samantha Sale, Product Manager for HV.Select at Digital Wholesale Solutions spoke to Comms Business about the opportunities for the
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