Differentiation is Key to Hosted Telephony Success
Posted on 08/07/2019
Slowly but surely hosted and cloud-based telephony solutions have relentlessly chipped away at the vast installed base of on-premise PBX – and with a
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Most Popular Features
Demystifying Microsoft Teams 
Managed Service Providers: a model opportunity? 
Software Defined Networking (SDN) Explained 
Feeding dealers – Daisy Communications 
The explosion of Team Collaboration 
The Swan Effect 
Carphone finally gets Hugh Symons 
Trends in Mobile Distribution - 11 years for VAT carousel fraudster
Information is King – Knowledge is Power 
What Does the Future Hold for MVNOs? 
Voice, Data and Mobile Distribution 
The MVNO Challenge 
Gamma Ups The Stakes With Innovative Pricing 
ISDN vs. SIP – No Contest? 
The Impact of 5G 
Hazards of setting up Wi-Fi in the workplace 
Innovate or die – succeeding in a changing telephony market... 
Adding Value to DRaaS 
The Facebook Workplace Explosion – Coolr Interview
Experience Avaya – Singapore
Posted on 01/07/2019
Experience Avaya
Jim Chirico, CEO of Avaya, has had a pretty eventful eighteen months sailing the ship. Not only did he lead the company out of Chapt
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The Chatbot Challenge
Posted on 01/07/2019
Given that Gartner is expecting businesses to be capturing 85% of customer contact using artificial intelligence (AI) by 2020, it is reasonable to thi
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Channel in Education
Posted on 01/07/2019
In this series of features we will be looking at industry verticals the Channel is currently serving with a view to determining opportunities, challen
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London Tech Week – Dave Smith, Channel Director at Enghouse Interactive
Posted on 27/06/2019
During the 2019 London Tech Week Comms Business caught up with Enghouse Channel Director Dave Smith about their ongoing relationship with Node4 and ho
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MSP Cloud Transition
Posted on 17/06/2019
Whether it is cloud migration, integration or management, MSP’s are embracing cloud technologies like never before. The market for cloud services is o
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The NHS Gets a Government Technical Lift
Posted on 10/06/2019
With the launch of NHSX and the UK Government set to increase spending on the NHS, the largest part of the Healthcare sector, additional funds may wel
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Time to Stop Sweating Assets
Posted on 10/06/2019
With big budgets, IT departments make an obvious cost saving target. At the same time companies cannot miss the opportunities coming from new technolo
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From Telco to MSP
Posted on 10/06/2019
You may have noticed that medium and large Telcos are buying Managed Service Providers at a rapid rate. Historically described as Managed IT Companies
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Why Voice is still the ‘Killer App’
Posted on 04/06/2019
By Kevin Isacks, Vice President of Software as a Service Solutions, Ribbon Communications
The Voice-over-IP (VoIP) industry has been on an upward c
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SIP Trunk Market Experiences Continued Growth
Posted on 03/06/2019
SIP trunks should be ‘flying off the shelves’ with the shutdown of ISDN support a mere handful of years away and with the forecast increase in hosted/
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Who Dares Wins – Golf Society
Posted on 03/06/2019
The Comms Business Golf Society 2019 got underway last month. First on the tour stop was the prestigious Oxfordshire course which always ranks highly
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Never Marry for Money! Know your Channel Partnership
Posted on 03/06/2019
A good partnership is like a healthy open marriage. I know that sounds like an oxymoron but for such a marriage to survive the rules need to be agreed
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Disruption in retail
Posted on 06/05/2019
The retail market is going through a tough time right now, with one of the worst Christmases on record for the high street we are seeing empty shops b
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The best of MWC?
Posted on 02/05/2019
Mobile world Congress provided plenty of new devices for the tech journalist community to fawn over this year. For the first time in a while we were t
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Cyber Security in the SMB
Posted on 29/04/2019
We constantly hear of huge cyber security breaches in the main stream media, the latest being British Airways (at the time of writing), but what mostl
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Brief Encounters
Posted on 29/04/2019
Ian Hunter reports on three vendor catch-ups he made recently where the conversations were all about Thingbots, Video and 802.11ax. Quite a mixture… b
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The Changing Nature of Fraud
Posted on 23/04/2019
According to a recent global fraud study by the Communications Fraud Control Association (CFCA), fraud in all its forms cost the telecommunications in
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What’s Normal Behaviour? Lessons learned from GDPR
Posted on 23/04/2019
Comms Business Magazine talks to Nigel Hawthorn, data privacy expert at McAfee, one of the giants of the security sector, about channel sales opportun
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Huddle Opportunity
Posted on 14/04/2019
Conferencing specialist Konftel has just turned thirty years old and are still offering partners value in a market which is evolving more rapidly than
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