Winning in Digital
Posted on 15/07/2019
Finding new customers in today’s world is tougher than ever, new digital tools and platforms need to be mastered to engage with customers on their ter
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Most Popular Features
Merging technology – UC & CC 
Software Defined Networking (SDN) Explained 
Case Study: Fuse 2 provides IDS with Bespoke Direct Routing 
Managed Service Providers: a model opportunity? 
Nazir of Advanced Comms gets £20k fine and starves workers 
Lan Infrastructure 
REDSTONE MOBILE 
Trends in Mobile Distribution 
Evolving your sales strategy in the midst of COVID-19 
NGCS – 3 things to watch out for 
Time to Stop Sweating Assets - Carphone finally gets Hugh Symons
- 11 years for VAT carousel fraudster
- SHIFTING THE VAT OBLIGATION
An assured service 
CHECKMATE 
Channel in… Retail - Yes acquired by Vodafone for £30m
- Phreaking – Don’t be a victim
BroadCloud Explained
What is the best currency in partnerships?
Posted on 08/07/2019
Trust is earned. It cannot be assumed. It’s not an entitlement. And it’s easily lost. Ahead of his seminar sessions and training workshops at Channel
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Which SD-WAN model?
Posted on 08/07/2019
No company can ignore the speed with which SD-WAN is gaining traction or the scale of innovation globally. With the market on the cusp of widespread a
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Ribbon Perspectives
Posted on 08/07/2019
Comms Business recently attended Ribbon’s annual Perpesctives event to get the latest on UC adoption trends and also how the platform is developing it
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Teams finds its voice
Posted on 08/07/2019
Unprecedented competition, a difficult trading environment, and a global shortage of skilled workers mean that effective collaboration has become vita
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Differentiation is Key to Hosted Telephony Success
Posted on 08/07/2019
Slowly but surely hosted and cloud-based telephony solutions have relentlessly chipped away at the vast installed base of on-premise PBX – and with a
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Experience Avaya – Singapore
Posted on 01/07/2019
Experience Avaya
Jim Chirico, CEO of Avaya, has had a pretty eventful eighteen months sailing the ship. Not only did he lead the company out of Chapt
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The Chatbot Challenge
Posted on 01/07/2019
Given that Gartner is expecting businesses to be capturing 85% of customer contact using artificial intelligence (AI) by 2020, it is reasonable to thi
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Channel in Education
Posted on 01/07/2019
In this series of features we will be looking at industry verticals the Channel is currently serving with a view to determining opportunities, challen
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London Tech Week – Dave Smith, Channel Director at Enghouse Interactive
Posted on 27/06/2019
During the 2019 London Tech Week Comms Business caught up with Enghouse Channel Director Dave Smith about their ongoing relationship with Node4 and ho
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MSP Cloud Transition
Posted on 17/06/2019
Whether it is cloud migration, integration or management, MSP’s are embracing cloud technologies like never before. The market for cloud services is o
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The NHS Gets a Government Technical Lift
Posted on 10/06/2019
With the launch of NHSX and the UK Government set to increase spending on the NHS, the largest part of the Healthcare sector, additional funds may wel
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Time to Stop Sweating Assets
Posted on 10/06/2019
With big budgets, IT departments make an obvious cost saving target. At the same time companies cannot miss the opportunities coming from new technolo
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From Telco to MSP
Posted on 10/06/2019
You may have noticed that medium and large Telcos are buying Managed Service Providers at a rapid rate. Historically described as Managed IT Companies
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Why Voice is still the ‘Killer App’
Posted on 04/06/2019
By Kevin Isacks, Vice President of Software as a Service Solutions, Ribbon Communications
The Voice-over-IP (VoIP) industry has been on an upward c
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SIP Trunk Market Experiences Continued Growth
Posted on 03/06/2019
SIP trunks should be ‘flying off the shelves’ with the shutdown of ISDN support a mere handful of years away and with the forecast increase in hosted/
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Who Dares Wins – Golf Society
Posted on 03/06/2019
The Comms Business Golf Society 2019 got underway last month. First on the tour stop was the prestigious Oxfordshire course which always ranks highly
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Never Marry for Money! Know your Channel Partnership
Posted on 03/06/2019
A good partnership is like a healthy open marriage. I know that sounds like an oxymoron but for such a marriage to survive the rules need to be agreed
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Disruption in retail
Posted on 06/05/2019
The retail market is going through a tough time right now, with one of the worst Christmases on record for the high street we are seeing empty shops b
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The best of MWC?
Posted on 02/05/2019
Mobile world Congress provided plenty of new devices for the tech journalist community to fawn over this year. For the first time in a while we were t
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