Desktop as a Service
Posted on 01/09/2020
Vendors have been quick to jump on the Desktop as a Service (DaaS) trend and in 2020 the service can now be found in organisations of all sizes. In th
…
Most Popular Features
Evolving customer propositions 
Remote working is here to stay; and not just for office work... 
Building a powerful remote contact centre 
Click, deliver, repeat: Covid-19 and the subscription econom... 
Software Defined Networking (SDN) Explained 
Three ways to redefine customer commitment post-pandemic 
Making the most of AI in the future customer experience cent... 
Why omnichannel is the ultimate differentiator 
Why contact centres must embrace the digital revolution 
“Being agile is critical in turbulent times.” 
“Businesses have accelerated their digital transformation at... 
Trends in Mobile Distribution 
The mergence of unified comms and contact centres 
ISDN vs. SIP – No Contest? 
Managed Service Providers: a model opportunity? 
The future of sales 
Information is King – Knowledge is Power 
Rewarding excellence: The benefits of delivering great custo... 
“The main home worker frustrations are poor communication qu... 
“Managers need to be able to give hints without barging in.”...
Power, Simplicity, Flexibility
Posted on 01/09/2020
In this interview Keith Curran, Director and Co-Founder of plan.com, spoke to Comms Business about the new levels of control, and value, the business
…
Ahead of the game
Posted on 01/09/2020
In this interview Comms Business caught up with Simon Woodhead, CEO of Simwood and an active voice in the market, for an update on the business and wh
…
Hosted Drivers
Posted on 27/08/2020
In this mini-feature we asked the market if the end of the ISDN network was still driving the uptake of hosted telephony?
Paul Gibbs, Sales Direct
…
Cloud computing and artificial intelligence in 2020
Posted on 27/08/2020
According to recent research undertaken on behalf of the Cloud Industry Forum, it seems clear that most businesses are moving towards cloud-based comp
…
SD-When?
Posted on 24/08/2020
The benefits of SD-WAN are far reaching but with an economy in question and a pandemic which is lingering is this a market still ripe for partners to t
…
Cloud Storage Vendors
Posted on 24/08/2020
Businesses have a huge amount of choice when it comes to their cloud storage solutions. In this feature we will look some of the trends impacting the
…
New opportunities in hosted
Posted on 24/08/2020
The hosted telephony market has seen a huge uplift in adoption over the last fi ve years and COVID-19 has only served to increase demand. This market r
…
Billing the cloud
Posted on 17/08/2020
In this interview Simon Adams, CEO of Intelligent Technologies (PRD), spoke to Comms Business about the cloud consumption landscape and how his busine
…
Finance and banking: how can the channel offer assistance?
Posted on 17/08/2020
The banking sector is facing challenges as a result of COVID-19 just like every other. In this feature Comms Business takes a look at how the industry
…
From strength to strength
Posted on 17/08/2020
In this interview, Vincent Disneur, Sales & Marketing Director of Union Street, spoke to Comms Business about the latest aBILLity platform development
…
IP Interconnection – Why is it so vital?
Posted on 10/08/2020
As we transition to an all IP world, the future of interconnection is by no means certain. It’s vital that the industry is aware of the potential issu
…
Automating Direct Routing
Posted on 10/08/2020
In this interview Andrew Dickinson, MD of Jola, explains why his new automated Direct Routing proposition is big win for partners dabbling in the Micr
…
Challenging Times, Assuring UC Capabilities
Posted on 04/08/2020
In this contributed article, Darren Anstee, CTO, SBO International, at NETSCOUT outlines how UC systems can deliver consistent and high-quality experi
…
Online Exclusive
High level billing with Vincent Disneur
Posted on 04/08/2020
In this interview Vincent Disneur, Sales & Marketing Director at Union Street Technologies, spoke to Comms Business about the latest aBILLity platform
…
What a time to be selling hosted telephony!
Posted on 03/08/2020
As the nation suddenly becomes more conscious about flexible working, Comms Business Magazine talks to Richard Potts, Managing Director of Distributor
…
Four steps to a stronger future
Posted on 31/07/2020
In this article business consultant Lucy Green offers four practical steps, taken from Larato’s Business Leader’s Crisis Playbook, to guide your busin
…
“Workers can even be more productive at home”: Vonage talks through its channel strategy
Posted on 31/07/2020
In this interview Adam Wilson, Regional Channel Manager at Vonage, gave Comms Business an update on Vonage activities and shares his current view in a
…
SD-WAN Transparency
Posted on 31/07/2020
Comms Business talks to Martin Saunders, Product Director at Highlight, about how Service Providers can maximise the SD-WAN opportunity in a way which
…
Enterprise UC in the SME
Posted on 27/07/2020
Has the cloud swept away the traditional way in which vendors are promoting their products to users? UCaaS solutions with all the bells and whistles y
…
