Features | Comms Business | Page 4

Navigating uncertain waters

Damon Robertson, Managing Director of data management solutions and business critical infrastructure firm Coolspirit, explains how how resellers can w

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Financial Risks?

As the financial sector embraces cloud technologies Roberto Mircoli, CTO at Virtustream, the cloud management and infrastructure firm bought by Dell E

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Hacked Off?

Ian Hunter meets with David Carroll, CEO at Cyber Security firm XQ Cyber to explore a new Software as a Service offering the company has ready for the

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Integrated Apps

Xelion has burst onto the scene just over eighteen months ago and is already starting to make significant noise in the UK market by capturing a little

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Providing Customer Service Excellence

Comms Business Magazine talks to contact centre suppliers about the roles of customer services excellence and how it fits in to the overall digital tr

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Insight from Data

Delegates to Channel Live at the NEC this September may have seen Red Box’s Global Head of Partnerships Kate Hammett making a valuable contribution to

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SD-Wannabe – Defining SD-WAN

SD-Wan is causing a buzz amongst most IT professionals, and for good reason. SD-WAN is fast becoming the network of choice as more and more companies

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Avaya at Gitex

The biggest tech event in the Middle East, Gitex, opened its doors last month. Editor David Dungay went along with comms giant Avaya nearly one year a

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Making Big Data Work for the SME

Competitive advantage comes from wisdom which in turn comes from knowledge. If you keep going knowledge is derived from information which starts with

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Differentiating the Same Products?

Talking to hosted telephony suppliers it would seem that certain sectors of the market are way overcrowded and that prices are tumbling under competit

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Teaming with a Cloud Provider

Cloud continues to be top of the IT agenda this year and with channel companies – from managed service providers to resellers to agents - increasingly

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Gearing Up for Growth – IP Integration

Comms Business Magazine met up with Dave Glasgow, a founder and Director of IP Integration, Avaya’s recently crowned Enterprise Growth Partner of the

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Selling Team Collaboration

In the latest episode of Comms Business Live David Dungay was joined by Zubair Usman, Collaboration Solutions Architect from Cisco, Adam Clyne, CEO of

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Tapping Mid-Market Growth

Comms Business met up with Praful Shah, Chief Strategy Officer at RingCentral, to discuss the UCaaS market and how their product portfolio and go to m

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Simple Maths

Bart Delgado, Managing Director at Software as a Service vendor Akixi, considers the use of call analytics and offers a simple metric that could preve

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Blockchain Beckons

The world of Blockchain is one which, for most people, is still strongly associated with the crypto currency space. While this still holds true, Block

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Hyperscale Data Management

Comms Business talks to Owen Taraniuk, Head of Worldwide Partnerships and Market Development at US Cloud & Data Management firm Commvault about their

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Encouraging Diversity

In her 2011 book Bossypants, US actor Tina Fey wrote, “In most cases, being a good boss means hiring talented people and then getting out of their way

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Generating Revenues with CPaaS

You may not have heard of Telestax previously, but they currently deploy technology in about 80% of the tier one carriers worldwide. Born from the ope

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Making Big Data Work for the SME

IDC predicts that by 2020 about 1.7 MB of new information will be created every second for every human on the planet. From retail to health to travel

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