Voice data: the rocket fuel of AI in contact centres

In this insight piece Mike De Cambra, global marketing director at Dubber, explains why AI is so crucial for gaining business edge from user generated

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Taking note of user demand

In the run up to the launch of the latest Note series last month Elliot Mulley-Goodbarne was able to sit down with Samsung head of product management

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Channel Insider Podcast

Comms Business is delighted to present the Channel Insider Podcast. This new initiative is brought to you in conjunction with Knight Corporate Finance

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Three looks to “exploit” enterprise

Three joined the 5G era last month, switching on its Home Broadband proposition for households in London. The operator joined EE and Vodafone in offe

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Taking Payments?

The European Payment Services Directive (PSD2) has been updated with a new set of requirements designed to combat fraud, increase efficiency and drive

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