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The cheers ring out as Avaya takes to the stock market

Avaya’s Grit Pays Off

Last month saw a momentous occasion in the world of comms as Avaya not only emerged triumphantly from Chapter 11 but also re-listed themselves on the

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Will Morey, Director at Pragma

Digital Sales

The trouble with digital transformation is that it is everywhere. The term is so broad it can mean anything from deploying an app to adding a portal,

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Software Rules OK

Upon walking into ICUK’s office in Croydon I was overcome with a sense of calm, no-one was on the phone, no one was crying in the corner because of a

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Aggressive Strategies

After stepping into the CEO position at Liquid Voice in the middle of last year Chris Berry has been on a mission to provide value to partners in new

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Distributors Achieving Value-Added Positions with DX?

In the fast-moving ICT market distributors are not immune from the pressures of aligning their business to meet the challenges posed by Digital Transf

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The Wow Factor

At the end of last year Zen took the opportunity at their annual partner day to address technology changes in the market and ask their partners for fe

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Differentiation Success

Comms Business Magazine Talks to Anthony Impey, Founder and CEO of London based connectivity and services firm Optimity about his business and where h

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Just the Ticket!

A typical portal needs to that enables users—whether they are customers, employees, suppliers, or partners—to perform high-value transactions, from si

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CASE STUDY: Network Performance in Pole Position

When it comes to elite motorsport, performance and reliability are critical and every split-second counts on the track. The same is true when it comes

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Wi-Fi is Getting Smarter

One of the most significant benefits of the Social Wi-Fi solution is the ability of customers to log on to the Wi-Fi using their existing social media

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WebRTC Disruption

WebRTC is not a new concept to the world, collectively as a market we have been speaking about it for over five years now. However, it hasn’t really t

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Keeping Service Consistent

With Customer Service Excellence (CX) being touted as the new sales and marketing department and any business wanting to be taken seriously needing to

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Take Me to the Cauliflower

Comms Business Magazine attended reseller Ramsac’s customer GDPR seminar in Surrey last month and met with Managing Director Robert May to find out ho

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SME Procurement is Dead

Compared to the brave new world of cloud-based services and pay-as-you-go charging, the old ways of selecting and procuring business technology appear

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Mean-time-to-innocence

Comms Business Magazine talks to Highlight, a company that has been lighting up the channel with a number of high profile signings for their cloud bas

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Full Fibre Vision

CityFibre’s most recent land grab mission saw them take over the well-established Entanet. On the day the deal concluded, David Dungay caught up with

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Seize the Security Opportunity

Unbelievably in this era of converged complexity and high-profile attacks, security is often an afterthought and seen as the responsibility of an incu

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The UC Battle Continues

In this blog, Patrick Jocelyn, MeetingZone’s Chief Commercial Officer dissects the UC landscape in a bid to determine the winners and losers in the ma

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Contact Centres are being Digitally Transformed

Three Questions: How significant is the role of the contact centre within a Digital Transformation (DX), what do vendors understand by the term ‘Omni-

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Connectivity – Getting Access Right

There are so many options for access these days that you could be forgiven for failing to be up to date with developments and trends in this vital mar

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