“Remote working opens up the talent pool.”
Posted on 05/11/2020
Nigel Dunn, managing director EMEA North at Jabra, spoke to Comms Business how the contact centre is evolving, and what this means for the future.
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Most Popular Features
Accelerating time to value 
Software Defined Networking (SDN) Explained 
Brave new digital world 
Channel Live goes online 
The roadmap: where will it lead the channel? 
Seismic change 
Liquid Infrastructure – It’s Time to Change the Game 
Round Table 
The MVNO Challenge 
Driving forward the post-Covid contact centre 
UC on the Move 
Deploying a new reality 
Up close & Personal 
Trends in Mobile Distribution 
How can your stories get featured in Comms Business? 
Modernising Private Wires 
Information is King – Knowledge is Power 
Managed Service Providers: a model opportunity? 
The rise of call recording 
From Telco to MSP
Security must be top priority for contact centres
Posted on 05/11/2020
Jon Dawson, chief revenue officer at Cirrus, discusses three ways that companies can balance compliance requirements to keep consumer data secure, whi
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How have resellers adapted to remote selling?
Posted on 26/10/2020
Jim Preston, VP EMEA Sales at Showpad, discusses what resellers can do to keep making sales in the current environment
By now, most of us have adap
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A disruptive opportunity for resellers
Posted on 26/10/2020
Anthony Buxton, CEO at PromptVoice, discusses how Hosted on Hold is disrupting the Music on Hold market.
It’s very rare that something truly disrup
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DaaS: the natural next step?
Posted on 12/10/2020
We all know how cloud-based UC technology has revolutionised our industry. Is Device as a Service (DaaS), the natural evolution for the channel? Comms
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Transformation, trust and transparency
Posted on 12/10/2020
Comms Business caught up with Roger Gooden, founding partner and CEO of the Medical Buying Group, to find out more about the new company.
Roger Goo
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A workplace revolution
Posted on 12/10/2020
The Covid-19 crisis has transformed how we work, with swathes of people working from home rather than making the daily commute. Comms Business assesse
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Smart billing
Posted on 05/10/2020
Comms Business caught up with billing providers from across the industry to find out what is important for resellers and service providers in 2020 and
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Disrupting with simplicity
Posted on 05/10/2020
Comms Business caught up with Graeme Geddes, head of Zoom Phone & Rooms, to find out more about the company’s evolving call routing and management opt
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The role of MSPs during challenging times
Posted on 05/10/2020
George Anderson, director of product marketing at Webroot, an OpenText company discusses why MSPs are uniquely positioned to act as trusted advisors f
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5G – managing costs and driving success
Posted on 16/09/2020
Matt Percival, EMEA senior director service provider at Gigamon, discusses why network visibility is key to making the most of 5G.
While some belie
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Taking a partner-centric approach
Posted on 07/09/2020
Delivering gigabit connectivity is crucial to the country’s economic success, yet widespread coverage is going to take a lot of collaboration. Daren B
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Time to profit from full fibre opportunities
Posted on 07/09/2020
Steve Mackervoy, Channel Sales Manager at Nextgenaccess, explains how FTTC ‘Superfast’ broadband frustrations present ripe opportunities for the chann
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Powering mobile connectivity
Posted on 07/09/2020
Pangea has solved connectivity issues across many industries this year. Comms Business caught up with Dan Cunliffe, the company’s Managing Director, a
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New opportunities
Posted on 07/09/2020
Robin Ody, Senior Analyst at Canalys, recently spoke to Comms Business about how the channel can thrive in these challenging times.
CBM: How have c
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The country needs full fibre
Posted on 07/09/2020
Even before the coronavirus crisis, CityFibre was committed to working with the UK government to realise bold ambitions of widespread full fibre covera
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FTTP: The ONLY answer to Digital Britain?
Posted on 07/09/2020
BT Wholesale offers partners a vast range of fast and reliable connectivity options. Here Paul Beacham, Senior Manager, Data Networking Portfolios at
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Leaving no one behind
Posted on 07/09/2020
In the race to full fibre, some organisations find themselves with fewer connectivity options than others. Comms Business caught up with Glide UK to find
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The road to full fibre
Posted on 07/09/2020
The UK is at an inflection point with its fibre roll out strategy, and the Comms Business 'Road to Full Fibre' supplement looks at what is at stake. I
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Shifting from hype to reality
Posted on 07/09/2020
The first 5G services went live at the end of 2019 and, despite the uncertainty presented by the first half of this year, businesses have continued to
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