As the number of hosted, web-based and on demand applications used across businesses grows, it’s increasingly difficult for IT managers to monitor system usage and spot potential issues. And as the number of mobile workers grows, it makes sense for the management tools that are developed to control these systems also have the ability to be viewed and accessed via a mobile interface.
Fun for dealers
The Unify control system is a platform that allows resellers, dealers, customers and affiliates to order, provision and control services through a standard web browser. External systems can be integrated into the control panel to reduce the operating overheads that exist through multiple software as a service and hosted services.
Unify is centrally hosted, which means the control panel doesn’t put added demand on the corporate network.
It’s essential for a control panel application to work in real time, to ensure the IT team can take immediate action on urgent problems. The Unify control panel not only provides a real time picture of how applications are running, but also produces live reporting for staff that need to produce a full picture of how a system is performing.
The panel also has a series of alerts that can be set up for approaching storage limits on email and web products, which is a really handy function for IT managers to put a stop to problems before they happen and ensure downtime for employees is kept to a minimum.
The panel can also be used by non-IT staff for reporting, administration and billing tasks, however the system can be set with varying access levels to