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This applies if the prospect asks you to send them an email. It applies if you’ve promised to lend them a handset. It applies if they’ve asked you to find out some specific information for them. In all of these situations, like it or not, you’re also being judged. Why? Simply because the longer you take to get back to the prospect, the longer the prospect thinks you’ll take to sort out future problems for example. How likely is it that the prospect will do business with someone that takes ages to get back to them? Not very…. |
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You’re too late to change their minds |
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This is a huge mistake that most mobile phone salespeople make, and if you can avoid making this in future, you’ll go a long way towards bringing in more business and improving your sales figures. Andy Preston is a recognised sales expert who specialises in working with mobile phone companies in particular, helping them generate more appointments, stand out from the competition, and close more deals. You can see and hear more about Andy at http://www.andy-preston.com/. |
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