Synopsis For Monthly Features
Please submit all responses to the editorial team by the deadline shown. Feel free to contact us with any content questions.
David Dungay: david.dungay@markallengroup.com
Tel: 07799654400
All editorial will be considered based on the merit of the submission alone and is independent of all advertising/ event spend with Comms Business or any of its related publications. We do this to maintain editorial standards and integrity in order to furnish our readers with the highest quality of information and expert opinion. This is not negotiable.
JULY 2020
The Power of SD-WAN
2020 has seen a surge in demand for SD-WAN as businesses look for flexible, and cost efficient, options to cover their operations. The market is developing significantly now and we are seeing the introduction of new channel friendly options partners can take to market.
In this feature we will ask:
- What is your assessment of the SD-WAN landscape today? How has COVID impacted the market and why are businesses flocking to the technology?
- What are the main challenges for partners selling SD-WAN today?
- Is MPLS finally a non-conversation now?
- Which markets are ripe for SD-WAN conversion right now?
Submit to: david.dungay@markallengroup.com
Deadline: 5th June 2020
Reacting to change – the collision of UC and CC
Unified Communications and the Contact Centre are getting closer than ever before with employees in the front, and back, office using the best tools they can to improve their experiences. By integrating UC tools in the contact centre agents can expand their capabilities and enable free flowing communication on the customer’s platform of choice.
In this feature we will ask:
- What are the main drivers behind UC in the Contact Centre, especially now?
- Is there a danger your average partner can’t deliver the complexity of tools required now?
- Does the convergence of UC & CC give a chance for every employee to impact Customer Experience?
- How to expect to see this market develop over the next 12 and 24 months?
Submit to: david.dungay@markallengroup.com
Deadline: 5th June 2020
Should you be an MSP – assessing your share of the value chain
Comms Business has been talking about the trend towards Managed Service Providers for some years now. Many resellers are being squeezed by over zealous vendors that compete directly with them or offer dealer models which ultimately take the customer away from the partner in the long term.
With leading analyst predicting a sharp decline of MSPs we will ask:
- Is 2020 a good time to be an MSP? Why?
- How easy is it for your traditional partner to transition to an MSP model? What do those steps look like?
- What kind of challenges should budding MSPs be aware of before making the leap?
- How do you expect the MSP landscape to look in a post-COVID environment?
Submit to: david.dungay@markallengroup.com
Deadline: 5th June 2020
2020 Monthly Features
| Market Report 1 | Market Report 2 | Market Report 3 | Live Stream | |
| Jan | Voice, Data & Mobile Distribution | Selling to businesses in 2020 – pt 1 | Diversity – why it matters | |
| Feb | Call Recording (including Mobile recording) | Adding value around Microsoft | Vertical Horizon: Channel in… Public Sector | |
| Mar | Vertical Horizon: Channel in… Retail | Conferencing – all about the huddle? | Data security – prevention or mitigation? | |
| Mar | Channel Profiles Supplement | |||
| Apr | Multi-cloud vs public cloud vs private cloud – does it matter? | Enterprise UC in the SME | The latest from Mobile World Congress | |
| May | Vertical Horizon: Channel in… Healthcare | SIP Trunks & Phones | 5G – do the use cases stack up? Channel opportunities | |
| Jun | The power of analytics – gaining an edge | Why aren’t you closing more deals? Selling to businesses in 2020 – pt 2. | Vertical Horizon: Channel in… Education | |
| Jun | IP Telephony Guide Supplement | |||
| Jul | The power of SD-WAN | Reacting to change – the collision of UC and CC | Should you be an MSP? Assessing your share of the value chain | |
| Aug | Vertical Horizon: Channel in… Finance and Banking | Hosted & Cloud Based Telephony | Cloud storage vendors – all born equal? | |
| Sep | Team Collaboration – time for a shakeup? | Delivering the Desktop (DaaS) | The purchasing habits of the future – the ‘Amazon Effect’ | |
| Sep | The Road To Full-Fibre Supplement | |||
| Oct | Building smarter offices – the workplace of the future | Billing Services for Business | Devices as a Service – new Channel models | |
| Nov | Call and Contact Centres – AI and delivering Customer Experience | Vertical Horizon: Construction | The Channel salesperson of the future – selling to businesses in 2020 – pt 3 | |
| Dec | Preview of 2021 | Provisioning Portals – AI and Bot Takeover? | The fibre whirlwind of 2020 reviewed | |
