Editorial Programme

Synopsis For Monthly Features

Please submit all responses to the editorial team by the deadline shown. Feel free to contact us with any content questions.

David Dungay: david.dungay@markallengroup.com
Tel: 07799654400

Ian Hunter: ian@commsbusiness.co.uk
Tel: 07818043276

All editorial will be considered based on the merit of the submission alone and is independent of all advertising/ event spend with Comms Business or any of its related publications. We do this to maintain editorial standards and integrity in order to furnish our readers with the highest quality of information and expert opinion. This is not negotiable.


DECEMBER 2019

Preview of 2020

In this feature Comms Business will take a forward look at what will impact the market over the next 12 months. We will seek to hear from key players about the big issues impacting their markets and what they perceive the big applications will be over the coming year.

We would like opinions on markets and likely application trends. Do you have a prediction? We want to hear about it!

Submit to: david.dungay@markallengroup.com
Deadline: 1st November 2019


Provisioning Portals – AI and Bot Takeover?

We still maintain that there’s fantasy, hyperbole and reality when it comes to Artificial Intelligence (AI) so let’s not get carried away with the science fiction – there’s no sign yet of an Event Horizon being approached any time soon, so let’s instead look at what is happening today.

Judging from the conversations we are having, machine learning and especially the use of BOTs is surging ahead in the field of user interactions with suppliers of services.

  • What are the table stakes any player needs to bring to the game if you want a successful self-service platform for users?
  • What are the best ways to use BOTs in your digital marketing strategy?
  • What do we understand from the term ‘Machine Learning’ in the context of current applications?

Submit to: ian@commsbusiness.co.uk
Deadline: 1st November 2019


Vertical Horizon: Channel in… Transportation/ Automotive

In this series of features we will be looking at industry verticals the Channel is currently serving with a view to determining opportunities, challenges and market movements which are impacting those partners selling into that particular vertical.

The headlines in this sector are still being grabbed by the smart car market – driverless vehicles, increased safety, reduced carbon foot prints etc but there has existed fleet telematics solutions for several decades so where are we today in usable technology?

Comments are sought from: Vendors, distributors and partners that operate in this space. They will sell a range of technologies and products across the sector, some of which will be industry specific, others will be horizontal solutions that sit across many verticals.

To include:

  • Where is the disruption coming from? Digital Disruption is all around… how is it impacting this particular vertical and how can the Channel react?
  • Which products and services are selling well?
  • Are there new products on the horizon?
  • How is the purchasing behaviour of this vertical changing?
  • What are the major considerations for partners wanting to enter and succeed in this vertical?
  • Can you be a generalist or is it essential to specialise in this vertical… why?

Submit to: ian@commsbusiness.co.uk
Deadline: 1st November 2019


2019 Monthly Features

Market Report 1 Market Report 2 Market Report 3 Live Stream
Jan Voice, Data & Mobile Distribution MSP Series (1) – A model journey? Building smart offices MSP Distie Panel
Feb Call Recording (including Mobile recording) SD-WAN – who are the true providers? Vertical Horizon: Channel in… Public Sector Public Sec SD-WAN
Feb Channel Profiles Supplement
Mar Vertical Horizon: Channel in… Retail Trends in Conferencing Data security – prevention or mitigation? Retail Cyber Sec
Apr Channel Hyperscalers (Public Cloud) UC for the SME The latest from Mobile World Congress Brexit UC
Apr IP Telephony Guide Supplement
May Vertical Horizon: Channel in… Healthcare SIP Trunks & Phones MSP Series (2) – cloud transition Health Cloud
Jun Making Big Data Work for SMEs (Call Management) MSP Series (3) – The horse’s mouth Vertical Horizon: Channel in… Education Data Education
Jun Digital Britain (Connectivity) Supplement
Jul Hosted & Cloud based Telephony Blockchain – hot or not? Digital Channels – your online presence Hosted Online Pres
Aug Vertical Horizon: Channel in… Finance and Banking Purchasing behaviour explained Cloud storage vendors – all born equal? Purchasing
Sep  Selling Team Collaboration MSP Series (4) – Delivering the Desktop (DaaS) Connectivity – What does Digital Britain mean for Channel? Digital Britain
Oct Smart Channels (IoT) Billing Services for Business Brexit – opportunities for Channel? IoT
Nov Call and Contact Centres – AI and delivering Customer Experience Vertical Horizon: Manufacturing / Construction Dealing with SaaS Disruptors AI and CC Collab
Dec Preview of 2020 Provisioning Portals – AI and Bot Takeover? Vertical Horizon: Channel in… Transportation / Automotive Finance 2021 Prev