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Customer experience must be considered when fighting toll-fraud

In a recent interview Tollring’s Tony Martino and Carl Boraman talk about the Channel’s role in tackling toll-fraud. The issue has been largely…

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New Quick Setup Cable Certifier from IDEAL Networks

To support busy cable installers, the new Quick Setup mode on the latest version of the IDEAL Networks LanTEK III enables almost all configuration and

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Jabra launches Engage 50, a professional digital corded headset

Jabra is launching the Engage 50 – a professional digital corded headset the company says is geared towards raising customer satisfaction, as well as

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Tackling Mental Health of employees recognised as key to ongoing success at Midwich

Midwich, a specialist audio visual and document solutions distributor to the trade market, with operations in the UK, Ireland, France, Germany, Benelu

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Tech Data Gets Behind Extreme – and pushes!

Distributor Tech Data is making an increased commitment to Extreme Networks and looking to sign new partners as the end-to-end networking vendor rolls

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Avaya IDC Research highlights digital transformation opportunities

A new report, sponsored by Avaya, from analyst firm IDC seeks to highlight how enterprises can leverage the benefits of Digital Transformations by the

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Vapour Cloud launches new healthcare tech

Yorkshire-headquartered technology specialist Vapour Cloud has launched what it claims to be the first video tool of its kind for the UK healthcare se

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Shipments of cellular IoT modules reached 237 million units in 2017

Berg Insight, the M2M/IoT market research firm, estimates that global cellular IoT module shipments increased by 76 percent in 2017 to a new record le

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Gamma win Company of the Year at the 2018 AIM Awards

Gamma, who constantly feature in our City Talk pages for share price performance, has been awarded Company of the Year at the AIM Awards held at Old

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Vonage Announces Purchase of NewWorldMedia

Vonage has entered into an agreement to acquire privately-held NewVoiceMedia, the cloud Contact Centre-as-a-Service (CCaaS) provider, for an equity p

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Few manufacturers are to invest in digital transformation projects over the next 12-18 months

New research by InfinityQS, an authority on data-driven enterprise quality, has revealed that only nine per cent of manufacturers are planning to inve

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Avaya hits Europe with SME cloud offering

Avaya has launched its cloud offering outside of the US for the first time, bringing its "pure cloud" solution to the European markets, starting with

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Firstnet Datacentres appoint new Chairman to support growth

  Firstnet Data Centres says they are well on track to become the leading independent provider of Data Centre services and IT solutions in the North,

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NFON UK in partnership with Sennheiser

NFON UK, the cloud PBX provider, has agreed a partnership in the UK with Sennheiser, audio equipment. "After working with the world-famous Sennheiser

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BT Launches Direct Connectivity to Google Cloud

BT has announced the launch of a new service to provide organisations with simple, direct and fast access to Google Cloud Platform. BT Cloud Connec

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BT brings VRtuoso’s virtual reality learning experience to customers

VRtuoso, the creators of an innovative virtual reality (VR) presentation product, today announced that BT Enterprise will resell its enterprise learni

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Tech Data Announces an easy route to growth for Veritas partners

Distributor Tech Data (Nasdaq: TECD) has launched a new Practice Builder programme for Veritas that will provide resellers with knowledge and business

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Health Secretary Launches Tech Vision for the NHS

The UK Health and Social Care Secretary Matt Hancock has announced his technical vision to help build the most advanced health and care system in the

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Shipments of cellular IoT gateways to reach 8.6 million by 2023

Berg Insight, the M2M/IoT market research provider, has released new findings about the market for cellular IoT gateways, routers and modems. About 3

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ContactEngine named Microsoft Co-Sell Partner

ContactEngine, a next generation Customer Engagement Hub (CEH) specialising in conversational AI, have announced their achievement of ‘Co-Sell Partner

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ISPs say Government must tackle convoluted regulatory system to safeguard UK cyber security

A survey carried out by the Internet Services Providers’ Association (ISPA) has found that Government must streamline its approach to cyber security t

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