1CONNECT appointed master agent for Placetel with Webex

1CONNECT has announced its appointment as a master agent for Placetel with Webex, an all-in-one collaboration suite for small businesses which launched in the UK in May.

Placetel is being used by over 30,000 businesses in Germany, where the company was founded. It provides video conferencing and instant messaging, as well as full cloud telephony functionality with more than 150 features, integration with other software such as Salesforce and Zendesk. Placetel, now part of Cisco, and its offering with Cisco Webex offers small businesses an enterprise-grade collaboration solution with a flexible subscription model.

1CONNECT is inviting resellers of all sizes to register as Placetel authorised partners and create a new recurring revenue stream amidst the shift to hybrid working for many organisations. 1CONNECT onboards resellers with no sales targets or accreditation qualification commitments, with resellers able to start offering their clients this enterprise-grade collaboration solution immediately after registration.

Lee Wilson, managing director at 1CONNECT (pictured right), explained, “We regularly speak with some of our reseller customers about their desire to create a recurring revenue model but without the infrastructure requirements needed to put it into place such as billing and a service desk. Placetel with Webex allows our reseller partners to offer their SMB clients an enterprise grade, flexible, competitively priced, and easy to manage all in one collaboration solution. With billing and service desk all provided by Cisco directly, the infrastructure requirement is also removed enabling our customers to focus on selling the solution to their clients.”

Aine Rogers, head of small business, Cisco UK & Ireland, added, “Small businesses are the backbone of the UK, and as we enter this phase of recovery, we want to ensure that we’re supporting entrepreneurs and fast-growth businesses as they navigate a new normal. The future of work and the way people interact with organisations will be hybrid. This means businesses of all sizes need a platform that enables the workforce to collaborate with employees, customers and partners alike. Placetel with Webex delivers enterprise-grade solutions in a package built specifically for small businesses, ensuring they can return to growth in the most inclusive way possible.”

Placetel with Webex offers businesses scalability and simplicity, with the easy-to-use cloud-based dashboard allowing users to be added or removed as needed. The solution also has enterprise-standard security through Cisco Webex, with automatic updates to the cloud-based platform ensuring users are protected.

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Charlotte Hathway

Charlotte is the editor of Comms Business and writes about the latest technology innovations and business developments across the Channel. Got a story? Get in touch – charlotte.hathway@markallengroup.com.

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