Telecom service provider Unicom, which specialises in supplying small businesses, has opened a website sales office in Milton Keynes, creating 40 new jobs.
The Manchester-headquartered business, which was recently ranked in the Sunday Times Profit Track top 100, opened the new regional office in response to demand from South East businesses for its website design and hosting service.
“The vast majority of small business owners appreciate the benefits that having an online presence will have for their business, but are usually put off by the high design costs, and most do not have the time or skills to design and develop them themselves,” said Chris Earle, Unicom’s Operations Director.
“It is becoming common practice for consumers of all goods and services to only make a purchase or use services after viewing the seller’s website – a website provides comfort and credibility, as well as information about products and services. There is a danger that small businesses will be left behind their larger competitors by a lack of an online presence – at Unicom we hope that we can help reverse this trend.”
Earle added, “We provide our customers with highly competitive prices, which we fix for three years, and we ensure that all customers genuinely receive the highest possible levels of service – that makes us extremely attractive to those customers, and also drives loyalty,” said Chris Earle.
“We’re a small business with a small, closely-knit and efficient management team – and we are absolutely clear in our minds about what makes the difference to our customers: a UK call centre with real people answering the telephone, 98% of calls answered within six seconds, and managers and directors who are hands-on and accessible.”