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8×8 and Virgin Media announce landmark deal

8×8 has announced a partnership with Virgin Media Business. The partnership will allow Virgin Media Business to extend its Voice and Unified Comms portfolio, providing Public Sector, Enterprise and SME customers with a host of new cloud-based and fully-integrated communications tools from 8×8 covering voice, video, chat and contact centre solutions.

Joining forces with 8×8 enables Virgin Media Business to tap into the rapidly growing cloud communications market and provide clients with a single-platform solution. 8×8’s unique technology stack offers a whole host of rich features, without the challenges that on-premise equipment often presents, enabling staff to collaborate faster and work smarter wherever they are.

By moving to cloud based communications services, businesses will be able to reduce their capital expenditure and move towards a future-proof communications platform designed to scale with their business.

Under the partnership, Virgin Media Business and 8×8 will work together to configure and rollout integrated cloud services and provide 24/7 support for customers.

John DeLozier, Senior Vice President & Global Channel Chief at 8×8, commented: “We are thrilled to be working with a leading UK partner like Virgin Media Business. This strategic partnership will enable us to help thousands of private and public sector businesses communicate more effectively with cloud-based technology. We’re looking forward to helping Virgin Media Business expand further into the cloud space in the coming months.”

Andrew Halliwell, Product Director at Virgin Media Business, said: “This partnership provides our customers with a globally leading cloud communication platform that offers a step change in how businesses communicate with their customers and colleagues. 8×8 is a truly disruptive business whose relentless customer focus and innovative products make them a natural partner for Virgin Media Business.”

Keith Jackson, Director of Channel Sales, commented “At 8×8, we are a channel-first business. With our entire team 100% channel focused, it means partners always come first.

“We are building true partnerships, where partners have the support they need so we can both succeed, together. Our integrated channel programme, Elev8, goes beyond sales generation to feed into a joint business strategy, from pipeline-generating initiatives to support lead generation and conversion, to deployment support and marketing.

“Our training programme also makes sure our partners have access to some of the best training in the industry. Hosted virtually and accessible at any time of the day, in just 2.5 hours channel partners have the knowledge and understanding of our Virtual Office solution – thanks to the simplicity of the product and ease of training. This means accelerated partner sales and deployment cycles. For example, the team can carry out a 100-seat deployment within 3-5 days, from designed right through to build and configuration, testing and implementation, all remotely.”

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David Dungay

Editor - Comms Business Magazine