8×8 has announced that its unified cloud communications, collaboration and contact centre solution will now be available through ScanSource.
As the largest Polycom distributor in Europe, the Middle East & Africa (EMEA), ScanSource enables channel partners to source a range of hardware solutions that maintain complete and ongoing compatibility with the 8×8 platform.
“As we enter the third wave of enterprise communications, more and more companies are turning to an integrated customer engagement and communications solution. Our technology enables resellers with a holistic platform to help companies improve their communications, collaboration and customer service across the board and maximise revenue opportunities. ScanSource is the perfect partner to be able to bring this capability to many more companies across the globe,” said Sharon Maslyn, Vice President of EMEA Sales at 8×8.
The 8×8 agency model will enable ScanSource to extend options to its channel partners, who may not have the capabilities to process periodic billing to their customers, as 8×8 handles all bills direct to the consumer, paying a regular commission to the channel partner.
“Our dedicated pre- and post-sales technical resources will enable partners to successfully position 8×8’s leading cloud communication, collaboration and contact centre solution, as well as deliver a range of deployment and training services, enabling the channel to enhance customer service and maximise up-front revenues as well as residual commission,” said Phil Boyd, vice president of merchandising, ScanSource Imago.
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