Analyst firm Gartner has included the Aastra MX-ONE call manager for medium and large enterprises in its ‘Critical Capabilities for Corporate Telephony’ report.
Gartner provides major use cases detailing the functions that managers and planners should look for along with scores for vendors’ solutions based on the specific functions most critical to each use case. This report also includes recommendations for users to consider such as ‘ease of use, total cost of ownership, availability of support, regional distribution differences, price, licensing policies, investment protection, availability of quality of network monitoring capabilities, vendor viability and customer satisfaction reports.’
Aastra say their MX-ONE is a highly scalable and flexible call manager sold in over 130 countries with a complete suite of Unified Communications (UC) such as unified messaging, conferencing and collaboration – all aimed at reducing costs and improving efficiency and productivity.
Alan Reeve, Managing Director for Aastra UK & Ireland commented, “The Aastra MX-ONE is a highly reliable and competitive call manager for customers looking for a versatile telephony solution and to adopt unified communications. Its wide support for open standards enhances its flexibility and capability to adapt to a customer specific requirement. The Aastra MX-ONE provides a comprehensive set of tangible benefits including Unified Communications and Contact Center applications. The report by Gartner offers customers valuable insight to inform their choice of product.”