ACT now offers customers direct access to an experienced team that oversees all facets of video conferencing — from strategy to infrastructure consulting to implementation of global, multimedia events. ACT will develop customised video conferencing solutions and provide real-time customer service 24x7, relieving clients’ internal staff of technical support duties. In addition, ACT’s all-inclusive monthly pricing model ensures a consistent, predictable cost, regardless of the amount of collaboration required.
“With video conferencing now a routine part of daily meetings, many IT organisations are struggling to deliver consistent, customised and cost-effective video conferencing,” said Gary Iles, senior director of strategy and product management, ACT Conferencing. “ACT’s managed video services are customised for each client so we can help them leverage their existing infrastructure with our world class service and client support, which lends to a significant reduction in operating expenses.”