A simple smartphone application can now be made available via an operator’s portal, which will help a subscriber manage their own SMS inbox and remove, block and report unwanted SMS messages. The one-click reporting mechanism makes spam much easier to report and provides operators with more actionable information as to how best to protect their subscribers, the company claimed.
While the incidences of SMS spam continues to rise, with one in three respondents to a recent AdaptiveMobile survey having received mobile spam in the past year, it is still difficult for network operators to see the levels of spam hitting networks at a global level.
Current reporting services show SMS spam on only those networks where reporting technology has been installed, and these fail to the protect the customer from future spam, Adaptive noted. With the launch of its new SMS spam reporting service, operators will be provided with a much broader view of SMS spam attacks, the company said.