Two new features have been introduced to the Akixi service: Charting and Polycom VVX Integration. With customisable charts and real time capability now available across all report styles within Akixi 1000 and Akixi 2000, utilising this new feature provides consistent comparable statistics. There are multiple types of charts that are available these include pie, doughnut, line, area, radar, column and bar charts. Charts are also available in 2D, 3D and stacked format.
The Akixi 1000 and 2000 reporting can now be integrated with Polycom VVX handsets which can display the Akixi Desktop Wallboard and other reports on the handset’s display. Both ACD and DND statistics can be displayed on the VVX phones on 2000 reporting.
Managing Director, Bart Delgado has said "We are consistently growing month to month and now have over 1600 sites across Europe, U.S.A, Mexico and South Africa as a result of our exceptional offering of 200+ real time call statistics, dials, graphs and wallboards. Our service providers continue to grow and we meet the demand for a reliable and efficient call reporting and call management service. The Polycom VVX Integration has been positively received by our customers as this now gives them an additional option of where they can conveniently monitor and manage their calls."