Alpha Telecom has increased its carrier capacity tenfold to provide customers with enhanced call quality to an extended range of international destinations.
The enhancements, which support the launch of Alpha Telecom’s new style and image, will the company says, save customers up to 85 per cent on their international calls through other providers.
Alpha Telecom was established in 1996 and is now one of Europe’s leading telecommunication brands - more than half of its customers have been with the company over seven years.
Alpha Telecom was acquired in 2010 by Onyx Innovation, one of the world’s most innovative suppliers of stylish and technologically advanced mobile phones.
Zafar Mirza, CEO of Alpha Telecom, said: “Our aim is to offer our customers a wide range of quality calling options for their personal and business calls. Many people have already discovered the benefits of using Alpha Telecom and daily more are joining us. Keeping our customers happy is our utmost priority so we have introduced loyalty and recommendation programmes and enhanced our customer care processes.”
As part of its new branding Alpha Telecom has created a company mascot – a turtle called GOGO - who will feature on future advertising and promotions highlighting new deals and discounts.
Alpha Telecom has introduced a range of new services and plans for all types of new and existing customers. None of the packages have monthly charges and can be topped up with credit and debit cards. Customer support is provided in English 7 days a week, from 9am to 9pm.