Avaya Announce Senior Promotions in UK&I

Avaya has made four senior promotions in the UK and Ireland in the wake of their emergence of chapter 11. In their new roles, they will aim to collectively drive customer and partner engagement.

These promotions are:
· Jo Devonald, Regional Sales Lead for Avaya UK North
· Gregg Widdowson, Customer Engagement Sales Lead, UK and Ireland
· Lee Williams, BT and Vodafone Regional Channel Lead
· Natalie Keightley, Solutions Marketing Director, International

Gregg Widdowson takes on the role of Customer Engagement Solution Sales Lead, UK and Ireland, where he is responsible for driving Customer Engagement revenue through strategies on key accounts and partner initiatives with the Avaya UK&I Sales teams. Since joining the Avaya team in 1997, Widdowson and has held a number of positions within Avaya including UK Enterprise Sales Engineering Manager, UK Contact Centre Consulting Systems Engineer and EMEA Contact Centre Practice Leader for Avaya Professional Services, bringing unparalleled experience to his new role.

Lee Williams is taking on the position as BT and Vodafone Regional Channel Lead, where he will focus on continuing to build and strengthen Avaya’s relationship with the country’s two largest partners. Williams started with Avaya three years ago, and has driven the delivery of BT Wholesale’s Cloud Based Contact Centre Solutions to the market resulting in last year’s largest sale in EMEA.

Ioan MacRae, UK Managing Director, Avaya, said, “This is a truly exceptional group of people who we have promoted to reward them for their efforts and commitment to the brand, while extending the incredible value they bring to Avaya. As we continue to cement our leadership in the Unified Communications and Contact Centre market, these four senior roles will be crucial in bringing exceptional value to both our customers and partners. Rewarding the drive of our members continues to be one of our highest priorities and a huge part of our culture.”

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David Dungay

Editor - Comms Business Magazine