Avaya US Embeds Softphone in Laptops

Avaya and Lenovo today announced the availability of the Avaya Mobility Edition for Lenovo ThinkPad notebooks and ThinkCentre desktops, a solution targeted for business users that embeds the Avaya IP Softphone application into Lenovo PCs. The unified solution enables complete, enterprise communications from any location with optimum security, usability and quality of service.

With an Avaya IP Softphone, a Lenovo PC becomes the office phone by integrating with an existing office extension number and linking it with multiple office, home and mobile numbers that can ring simultaneously or in a sequence at the user’s choice. Location becomes irrelevant: callers can reach employees quickly through a single number; employees have full access to Avaya Communication Manager features, voicemail and directories on their Lenovo PCs. In addition, users can make calls using a simple, click-to-dial feature from corporate directories, call logs, Microsoft Outlook and Lotus Notes contact lists or any open desktop application.

“The Avaya Mobility Edition for our Lenovo ThinkPad notebooks provides unified communications that facilitate business communications among our staff internally and with our customers externally,” said Jerry Perkins, executive vice president, Emerging Technologies and Corporate Strategy for Cross Telecom. “This secure, cost-effective solution has generated significant interest from our customers both in fixed and mobile locations due to its ease of use.”

The solution includes support for biometric log-in using fingerprint readers on Lenovo ThinkPad notebooks and optional Lenovo external keyboards, as well as a new voicemail notification function that uses Lenovo’s ThinkLight feature. Lenovo’s integrated fingerprint reader provides easy access to business communications with the swipe of a finger while protecting contact lists and call histories from unauthorized access. In addition, Lenovo’s ThinkLight, located on the top of the ThinkPad notebooks’ screen bezel, alerts users to incoming voicemail.

“By using the Avaya Mobility Edition on Lenovo ThinkPad notebooks and ThinkCentre desktops, users can streamline communications by taking their office phone with them on their PC, whether they are working in the office, from home or on the road,” said Bob Galush, vice president, Software and Peripherals Marketing, Lenovo. “This combined solution integrates the latest Voice over Internet protocol solution with Lenovo’s proven PC technologies resulting in a secure, easy-to-use computing and telephony experience.”

“Avaya’s Unified Communications and IP telephony solution embedded on Lenovo’s ThinkPad notebooks enhances worker productivity by providing secure access to a built-in softphone for business communications from any location via their notebook PC,” said Stephen Borcich, vice president, Unified Communications, Avaya. “The integrated solution can reduce company expenses by limiting the need for calling cards, hotel phones, second home lines and cell phone charges. The Avaya Mobility Edition for Lenovo ThinkPad notebooks and ThinkCentre desktops enables companies to quickly streamline the growing complexity of their workers’ communications environment on their existing PC fleets while giving them more functionality that’s also easy to use.”

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