The winner is voted for by members of the O2 Partner Customer Service team. The various complimentary comments put forward by members of the team included “I would like to nominate Avenir Telecom as they are one of the most pleasant partners to work with. They are always polite, approachable and customer focused.” Another team member said “The advisors always call us prepared with the information necessary to deal with their queries; they are friendly, polite and professional.”
Sonia Leighton, Head of Partner and Premium SME Customer Services said “I am thrilled that Avenir Telecom has won this years O2 Partner Customer Service Partner of the Year Award 2011. On behalf of the whole O2 Partner Customer Service team I would like to congratulate the Avenir Telecom team on their continued efficiency and professionalism.”
Managing Director, Andy Tow comments: “I am delighted that the team has won this award. As O2’s strategic partner we are extremely proud of our relationship and how our teams work together, and we hope this will continue for many years to come.”