Applied Voice & Speech Technologies, (AVST), has launched a new version of its unified communications (UC) solution. Featuring increased port capacity and enhanced user interfaces, the new features found in CallXpress 7.71 are specifically developed for enterprise-size companies actively seeking to replace their first generation communications infrastructure.
As corporate decision-makers are evaluating their communications applications roadmap, including IP telephony and messaging, CallXpress 7.71 positions AVST with the best-in-class enterprise UC and voice application that features a 30 percent increase in port capacity compared to its previous version. Recognising a market need for increased capacity and consolidation, the new version of CallXpress supports up to 20,000 users on a single site configuration. This feature alone arms a large volume enterprise with the capacity necessary to support its entire employee base and at the same time requires less hardware to administer.
“Corporate IT managers are faced with a range of integration issues as they consider and adopt new technologies,” said Krithi Rao, Frost & Sullivan Research Analyst. “The primary objective is to implement technologies that can adapt to the changing needs of a business. First generation voice messaging solutions are rapidly being replaced by unified messaging and unified communications solutions, as they are limited in their ability to integrate. UC enables the mobile workforce and provides easy access to the communications infrastructure, while integrating with the rest of the real-time technologies in the enterprise. AVST’s CallXpress 7.71 not only supports the largest UC installations but also integrates with technologies of the future.”
With a global customer base exceeding 35,000 companies, AVST has a product release strategy that takes into consideration not only industry trends and product vision, but also customer requested enhancements. CallXpress 7.71 was developed to enable AVST to continue in its tradition of offering easy and painless conversions from legacy voice mail systems to its second generation UC platform. Through additional enhancements to its collection of telephone user interface (TUI) emulations, AVST uniquely offers the benefits of UC with minimal training and interfaces that are familiar to users.
CallXpress 7.71 is available from November 1st through AVST’s established reseller channels.