Best Western Hotels is committed to internet-enabling all of its hotels covering, at minimum, public areas and at least 15% of bedrooms by the New Year. Specialist technology provider Divine Internet Group Ltd is in the process of implementing wired and wireless access in bedrooms, and public areas such as lobbies, receptions and conference areas. Divine are combining a range of tailored solutions comprising Telkonet's PLC technology, wireless, security and hotspot equipment from ZyXEL and ANTlabs billing gateway offering control and security.
This package offers guests the option of either hard wire or Wi-Fi access points, or a combination of the two without the need for cabling. This wireless roaming option offers guests the flexibility to use the Internet from anywhere in the hotel and not be constrained by cables.
Mike Goryl, Head of IT at Best Western comments, "More and more guests, both business and leisure, are requesting Internet access as a prerequisite to their stay, with either their room becoming an extension of the office or just wishing to keep in touch with family and friends. Installing HSIA at all our hotels is therefore key to remaining at the forefront of technology and providing customer satisfaction."
Robert Barr, Chairman of Divine Internet Group Ltd said, "This initiative by Best Western provides guests with reliable and secure access to the Internet in the easiest and most hassle free manner, without the worry of configuration problems, thus giving the group a competitive edge in the market place.
What's more, the network infrastructure installed in the hotels is 'future proof' enabling the opportunity for hotels to set up voice over IP- telephony and video streaming as required."