One of the biggest challenges faced by Brent Council was in creating the right mix of space and technology to meet the requirements of its 30 different departments, such as housing services, traffic, pest control and waste management. The council also wanted to create a more mobile workforce and change the working culture, so an employee’s location would no longer be a barrier to collaboration or influence their ability to do their job effectively.
Vodafone One Net Enterprise integrates landlines and mobiles, allowing phones to work together in one seamless service that Vodafone hosts and manages. It’s easy to use and offers predictable costs with one contract and one consolidated bill. It will allow Brent Council to reduce overall communications costs while increasing productivity.
Previously 100 per cent of Brent Council’s employees had a fixed desk phone and only 25 per cent had a mobile phone, whereas now most users will have a smartphone and the use of fixed desk phones will be greatly reduced. These changes will give employees the flexibility to work from wherever they need to be as they will no longer be tied to a fixed desk and fixed phone.
Ian Cunningham, Head of Public Sector at Vodafone said, “Brent Council’s facility is state of the art and we’re delighted to be involved in such a cutting edge project. The Council is setting a fantastic example for government organisations, showing how they can find better ways of working by making improvements in four key areas - people, processes, technology and property,”
“We’re confident that this flexible working approach will deliver results for almost all public sector bodies. It allows them to reduce costs, improve the delivery of services and can increase job satisfaction among staff,” he added.