BT charges fee for late payers

BT has started charging a £5 fee on late players in an attempt to recover some of the admin costs that the company incurs from chasing its invoices.

Featured in the back of their ‘Update’ pamphlet which is sent out with every bill, read: “For new bills sent from 1st December 2004, BT started charging customers a £5.00 late payment charge if payment is not received in full within five calendar days from the date of dispatch of the red reminder. The charge will normally appear on your next bill.”

A BT spokeperson sais the charge “brings us in line with other companies” and “helps recover admin costs”.

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