Business Continuity in Action

Despite the major flood at a BT exchange in Paddington last week, premium kitchen brand owners Canburg have managed to keep the calls flowing.

The phone and broadband outage is expected to affect thousands of business VoIP and broadband users in the north and west London, and the loss of the resulting productivity to businesses could have run into the millions. The Canburg group kept their feet out of the water thanks to the connectivity and services provided by Carter Allen.

The hosted telephony service and MPLS connection seamlessly kept the Holland Park headquarters fully operational as usual.

Andrew Payne, Canburg Group IT Director said, “It’s at times like these we are thankful for the extra mile Carter Allen go with their service. As the owners of multiple luxury brands with over 400 employees and nearly 50 sites around the world all supplied by Carter Allen, we need to stay connected 24/7. We work with Carter Allen because that’s exactly what they deliver.”

Mike Ling, Carter Allen CTO added “It is always good to see technology in action, doing what it should do, when it should do it! We spend every hour of the day developing our services to make business seamless and uninterrupted, Uncompromised technology is what we are all about.”

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