Mark Charlesworth, Senior Product Manager at C&W Worldwide comments; “We are delighted that we’ve been recognised as Polycom’s 2010 EMEA Services Partner of the Year. This award highlights our continued focus to deliver advanced communication solutions that truly meet our customer’s needs as video communications has an important role to play in the workplace.”
Recent research by C&W Worldwide found that, despite the UK’s reliance on electronic communications, face to face contact, either via video conferencing or by being in the same room, is fundamental to positive business collaboration. Eighty-seven per cent of British respondents claimed actually seeing colleagues or a contact was important in making business decisions.
Ron Myers, senior vice president, Worldwide Channels, Polycom, comments: “Polycom’s Partner Awards recognise partners for excellence in meeting customer solution, service and support needs. C&W Worldwide continues to impress with its dynamic, flexible, creative way of delivering video conferencing and telepresence solutions to its customers and we are proud to award it our EMEA Services Partner of the Year award.”
C&W Worldwide estimates that the use of managed video conferencing (MVC) saves customers at least 25 per cent on their travel costs. The number of video conferencing units being deployed to customers has increased by 34 per cent over the last 12 months. Internally, C&W Worldwide uses video conferencing extensively, clocking up over 1.2 million minutes across the business in 2010 with usage increasing 36 per cent in the last six months alone.