Channel Telecom launches MobileOffice FMC solution

Channel Telecom can now offer channel partners MobileOffice, a fixed-mobile convergence (FMC) solution for use both with Channel Telecom’s hosted telephony service and as an added-value feature for their SIP trunk offering. MobileOffice supports a range of mobile devices including iPhone, iPad and Android smart phones. The solution can also be used as a soft client for computers running Windows or Apple operating systems.

MobileOffice allows users to make and receive calls via the Channel Telecom VoIP platform using any Wi-Fi, 3G data or wired connection, bypassing traditional PSTN networks. As MobileOffice bypasses the user’s mobile network using Wi-Fi, on-net calls between users are free and other calls are cheaper than at normal mobile rates. International roaming charges can potentially be decimated by using this new Channel Telecom service.

The application can be used as a user’s primary phone device or a secondary device in addition to an hosted IP phone, or can even be ‘twinned’ with an IP or non-IP phone sitting behind a PBX. Installation is simplicity itself with over-air download from the Android Market app store, Apple App Store and so on.

As the name suggests MobileOffice allows the user’s smart phone, tablet or other terminal of choice to become their office phone extension providing key features such as abbreviated extension dialling, call hold, transfer, conference, speakerphone, mute and voicemail. MobileOffice also utilises the device’s functionality for application such as dial out from contacts director and call history.

Clifford Norton, Managing Director of Channel Telecom states, “This is a fantastic FMC solution providing free on-net calls for users on the move between them and office based colleagues, or other staff working remotely. Plus they get full PBX functionality using their mobile device of choice. With more and more business users opting to use their smart phone or tablet for work, this allows businesses to cut expensive mobile network costs and give users access to the main office phone system functionality. Once again Channel Telecom is leading the way in offering our channel partners access to leading-edge solutions that win customers and increase profitability.”

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