Chess recently held its annual Summer Conference at Manchester Town Hall to review its 2012 growth strategy and to motivate its people on their mission to become the industry benchmark for great customer service.
Senior board members took to the stage presenting to the businesses 160 strong workforce, outlining the focus to work as one team, together delivering exceptional service to its customers making Chess both a great place to work and a great place to be a customer. There was also a competition draw with the winners receiving a luxury holiday to the Italian Lakes, a week’s break to Portugal and a spa weekend. Finally in the evening everyone enjoyed a party in Manchester and nervously watched England beat Sweden 2-1!
David Pollock, Chief Executive of Chess stated “2012 has so far been a great year for us so far. We’ve been listed once again in the ‘Sunday Times Best Companies’, completed 7 acquisitions with plenty more in the pipeline and we’re continuing to grow, estimating hiring another 30 people by the end of 2012. The investment we have made in our people is making us a great place to work helping to deliver an even greater service and product mix to our customers. It’s in our culture to exceed customer expectations, and it’s our people that make it happen.”