As reported in early October, RingCentral is set to become the sole provider of UCaaS solutions to Avaya in a joint offering called Avaya Cloud Office by RingCentral or ACO. RingCentral and Avaya will jointly develop programs to leverage Avaya’s global sales and partner network, as well as build automated technologies for customer transition to RingCentral’s global UCaaS solution.
Avaya expects to launch ACO in the first quarter of calendar 2020.
David Dungay caught up with CEO Jim Chirico at Gitex this month to discover what this deal means for partners.
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