Crawley based Cisco reseller ABS Network Solutions (ABSNet) has announced a record 43% business growth during 2007. Due to its ever-expanding client base and the needs of its Northern operation, ABSNet is evolving its current managed, hosted and maintenance services portfolio to enhance the customer experience. Part of the expansion involves moving to a new facility in excess of 20,000 sq ft located near to Gatwick.
Mike Mason, recently appointed as ABSNet’s Chief Executive Officer, explains: “ABSNet has been instrumental in the adoption of unified messaging solutions, supplying businesses with converged voice, video and data communication technologies for over a decade. Our success and growth in 2007 means that our customers now enjoy more extensive IP infrastructure, managed services, maintenance and unified communications solutions. The new larger premises enable us to provide our comprehensive network monitoring and optimisation services, proactive-maintenance, backup, resilience and disaster recovery services for the whole communications network on a 24 x 7 basis. We manage and troubleshoot all aspects of corporate communication, the lifeblood of any organisation, saving them time and money and boosting their competitive advantage.”
ABSNet’s expert team now has the space to widen the range of management and hosting services and make them available to a far greater number of clients which can also benefit from our dedicated customer training facility. Highly experienced technicians design, build and test customer solutions before installation and offer an enhanced customer experience through the new state-of-the-art client management centre. Effectively, ABSNet can take full ownership of and responsibility for each client’s network and everything that sits on, attaches to, connects with and communicates via that network; and in the true spirit of partnership, can share risk with clients.”
As a Cisco partner, ABSNet provides solutions, maintenance and support in the following network areas: infrastructure, IP telephony, unified communications, security, wireless/mobility and storage. These are all underpinned by comprehensive through-life-care packages. ABSNet not only consults, designs and implements but also optimises, secures, manages and maintains the technology right through its life; proactively delivering expert guidance and resources to enhance, accelerate and protect the customer’s business platform.
“At Cisco we’re always glad to see our accredited Cisco partners achieving success so the news that ABSNet is expanding is welcome,” said John Donovan, Managing Director of Channels and PSS, Cisco UK and Ireland.
ABSNet has recently been awarded the Cisco Advanced Wireless LAN accreditation, to add to its Advanced Unified Communications and Advanced Security accreditations, and the Cisco Channel Customer Satisfaction Excellence award for the sixth successive quarter.