In the first episode of a new season of Comms Business Live David Dungay was joined by some Channel heavyweights to talk about the CPaaS market. The panel included Dom Black, Senior Analyst at the Cavell Group, and Justin Hamilton-Martin, Centile UK, Craig Walker, VP Cloud Services at ALE, Rick Hawkes, Sales Engineering Manager from Avaya and Robinder Koura, Head of Channel Sales – EMEA at Ringcentral.
Is the Channel ready to embrace this trend? Do they need to develop solutions which are more relevant to their customer base? Is CPaaS inevitable as partners look to differenciate themselves? Find out below.