The cost of disruption to telephone or data networks is enormous. UK businesses lose £2.25 billion each year because of IT downtime, according to independent research firm Coleman Parkes Research.
The failure of telephone or data networks is caused by many factors including fire, natural disasters as well as utility companies, who routinely cut through telecoms cables.
“Telecoms downtime is a disaster for any business, but there are steps all businesses can take to both reduce risk and limit the damage should the worst happen,” said Adam Toop, chairman and managing director of Adam Phones. “We have a proven approach to the design and deployment of resilient voice and data networks that defend customers against downtime, which we share in this whitepaper”.
The white paper describes how businesses can use a range of best practice techniques to implement resilient networks that significantly reduce the risk of downtime, taking into account components in the office, data centre and the network carrier. It evaluates the causes of disruption and provides a list of questions that businesses should address in order to identify and mitigate the risks they face.
“Many businesses are blind to their dependency on single points of failure in their telecoms infrastructure” said Toop. “Adam Phones helps businesses identify communications services and systems that are mission-critical and provides a solution that keeps them running in the event of a disaster.”
Adam Phones’ Call Continuity solution combines the services of multiple Tier 1 carriers, enabling the re-routing of all numbers (including direct dial) to an alternative carrier in the event of service disruption.