ConnectWise unveils cyber response service for MSPs

ConnectWise has announced a new service offering designed to help MSPs and their clients rapidly respond to attacks and recover from security incidents.

The ConnectWise Incident Response Service provides direct, around-the-clock access to a team of expert cybersecurity analysts to provide immediate assistance to assess, contain and remediate threats to minimise impact and business disruption.

Raffael Marty, general manager, cybersecurity, ConnectWise, explained, “With a talent shortage, more sophisticated threat actors and more technologies to protect, cybersecurity incidents can quickly overwhelm an MSP and their end client and jeopardise protection of their client’s critical assets.

“Every second counts in a cyberattack, so having a team of security experts at a moment’s notice is a game-changing force multiplier for an MSP’s successful delivery of cybersecurity services. With this service, MSPs can confidently turn to ConnectWise to gain swift understanding and control of the situation to eradicate threats and prevent costly downtime.”

The ConnectWise Incident Response Service also aids in the recovery process with forensic examination of system data, user activity and artefacts of digital evidence to determine the extent of compromise and identify which threat actor might be involved.

The ConnectWise Incident Response Service is available from today.

The following two tabs change content below.

Charlotte Hathway

Charlotte is the editor of Comms Business and writes about the latest technology innovations and business developments across the Channel. Got a story? Get in touch –

Latest posts by Charlotte Hathway (see all)