January 24 will see Content Guru holding their brain Artificial Intelligence Symposium at the Natural History Museum in London.
The event will explore the rapid evolution of Artificial Intelligence (AI), as well as how developments in technologies such as chatbots and Natural Language Processing (NLP) are improving operational efficiency and customer engagement.
The company says that by 2020 there will be 7 billion consumer devices with AI-powered digital assistants and 85% of customer interactions will be automated, so it is more important than ever to keep up to date with the latest AI developments and trends.
Held over an afternoon of keynote speeches, drinks and engaging discussions, the brain Artificial Intelligence Symposium promises to be an invaluable event for technology and customer engagement professionals.
Four industry speakers will set out the roadmap for organizations wishing to transform customer engagement through technology, including Professor Jim Al-Khalili OBE, President of the British Science Association and presenter of the BBC4 programme, ‘The Joy of AI.’ Peter Cochrane OBE, futurist and former CTO at BT, Inma Martinez, CIO at Right Brain Future and Independent Technology Advisor to the EU Technology Commission, and Alan Coad, Managing Director, UK & Ireland, at Google Cloud, will also explore the future of AI and its impact on customer engagement.
Sean Taylor, Co-Founder and Global CEO of the Redwood Technologies Group, commented: “AI is set to be a game-changer for businesses across every industry, and companies are faced with the huge task of adapting to the increasingly complex communication needs of their customers. As such, we’re very excited to be holding the brain Artificial Intelligence Symposium, with the best speakers in the field offering their insight into the latest applications of AI in customer communications.”
brain, Content Guru’s Artificial Intelligence toolset, fuses AI technology with the multi-award-winning storm® cloud communications platform to deliver services such as intelligent chatbots and image recognition.
The event will be held in the Natural History Museum’s Flett Events Theatre, from 13.00 to 17.00.