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CounterPath launches Bria Teams

CounterPath Corporation has launched Bria Teams, a new service providing team communications and collaboration tools across desktop and mobile devices to enable SMBs to enhance team productivity. The platform that provides secure team messaging, presence, HD voice and video calling, and screen sharing on up to three devices per user.

Bria Teams also overlays and integrates with any call server (PBX) or VoIP service, which allows organisations to leverage their existing infrastructure investments, reducing both costs and complexity.

This subscription-based offering is targeted towards new users in the SMB market as well as CounterPath’s X-Lite and Bria user base.

“In 2017, we reported strong growth with Team Collaboration solutions in both revenue and active user base that totaled nearly 3X the volume globally, compared to the previous year,” said Tim Gelardi, Senior Analyst for MZA. “The key driver is organizations looking to consolidate their communications tools, creating a single point of access for a number of tools and services. Common across a variety of Team Collaboration solutions on the market today are features that provide persistency to an organization’s communications — with a searchable history of messages, 1:1 and group calling and conferencing. A key differentiator would be those who provide a smooth process for integration with business tools and onboarding to accelerate user adoption.”

“Bria Teams packages all of the communications tools we need in one convenient interface, enabling our employees to work from various locations efficiently and effectively,” said Dez Straub, Membership Systems Manager at Musicians’ Union, an organization that represents over 30,000 musicians working in all sectors of the British music business. “Its intuitive design makes it easy to connect with colleagues directly, without having to monitor channels or multiple applications, and to escalate conversations quickly when needed. With Bria Teams, we can easily go from sending messages, to making a conference call, to sharing screens with a simple click. We get more done, faster with Bria Teams.”

“We are thrilled to announce that Bria Teams is now available for SMBs who are looking for an easy to deploy business communications and collaboration solution to help improve processes and increase productivity,” said Todd Carothers, EVP of Sales and Marketing at CounterPath. “Our flexible subscription plans allow companies to easily scale up and down as their business grows and contracts, without heavy investment in hardware and infrastructure costs. In the coming months, watch for more exciting features to appear in Bria Teams such as Chat Rooms and integration with tools like Salesforce, Google G-Suite, Dropbox, and much more.”

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David Dungay

Editor - Comms Business Magazine